Quality Operator (f/m/d)

As the top Swiss e-commerce platform, with a crew of over 4’000 across Switzerland, Germany, and Serbia, Galaxus is poised to move into new markets. Our driving force is our determination to keep challenging the status quo. That’s why we’re on the lookout for characters who’re passionate about making genuine improvements. We’ll give you the freedom and trust to make an impact, to grow with us and to be yourself. Act galactic. Be you.

The Quality Operator plays a critical role in upholding, monitoring, and continuously improving quality standards across our production operations. This detail-oriented individual will champion quality initiatives, ensure regulatory compliance, and drive process improvements throughout the supply chain and production floor.

Your responsibility

• Standard Operating Procedures (SOPs): Develop, review, update, and maintain SOPs while effectively training production teams on compliance and quality best practices
• Quality Auditing: Plan and execute internal audits, prepare comprehensive audit checklists and reports, manage Corrective and Preventive Actions (CAPA), and provide crucial support during external audits
• Data Analysis & Reporting: Perform daily quality data analysis to identify emerging trends and execute root cause analyses. Develop and maintain reporting dashboards to communicate key quality metrics to leadership
• Continuous Improvement: Champion workplace organization by implementing and sustaining 5S methodologies (Sort, Set in Order, Shine, Standardize, Sustain) and conducting regular 5S audits
• Supplier Quality Management: Monitor and evaluate supplier performance by maintaining accurate scorecards, issuing non-conformance tickets, and coordinating effective resolutions

Your Skills

• Education: Degree, diploma, or formal education in Supply Chain Management, Logistics, Quality Assurance, or a related field is required
• Technical Proficiency: Advanced knowledge of the Microsoft Office Suite, with strong proficiency in Excel (including Pivot Tables and VLOOKUP), Word, PowerPoint, Outlook, Teams, and SharePoint
• Analytical Skills: Strong ability to interpret data, identify core issues, and implement effective problem-solving strategies
• Communication: Excellent written and verbal communication skills, with the ability to train team members and collaborate effective with suppliers
• Build trust through consistent and reliable actions
• Use creativity and initiative to solve problems and achieve goals

Why start with us?

Values, not empty wo rds: Cooperative, innovative, piratesque, responsible, ambitious – these five values are what we practise and preach.

Courageous thinking: We encourage everyone to think on their feet, and love it when they come up with bold or edgy ideas.

Uncomplicated approach : Simplicity is at our core. We avoid the unnecessary and focus on what really matters – from overcoming challenges to celebrating our shared successes

Flexibility and free dom: Every position is possible with an 80% workload

Rapid growth: With us, growth is a continuous journey. We also support you with EDU points (1600 € or 2000 minutes) per year for your professional development so there’s no risk of you getting stuck

More benefits: 28 days of holiday, exclusive employee conditions in our online shop, a shuttle service and other benefits.

Diversity is our culture

To build the best team, we want to draw from the full spectrum of talent out there. This means people from all walks of life have the same opportunities with us, regardless of their ethnicity, religion, disability status, gender identity, sexual orientation or age. We believe true inclusion means everyone is welcome and each contribution is valuable.