Recovery Manager (m/f/d) - limited 2 years contract

Stellenbeschreibung:

About AirPlus International

We believe that businesses should be able to focus on what matters to them. Payment can be a hassle and a distraction - we’ve been making it smart and simple for over 30 years, and help 53,000 companies around the world save time and money with solutions smart enough to stand the test of time and deliver real, sustainable value - every day.

About AirPlus International

Simple only works if it’s smart, and that goes for worklife too. At AirPlus, we do it right to let you shine.

We Think About Your Future…

because staying curious and making bold moves in your area of expertise takes someone having your back.

We feel dynamic…

because our international flair, experienced leadership, and commitment to adaptability let us go the extra mile for our customers and each other.

We act in collaboration…

because engaged teams and trustful, human relationships mean doing whatever it takes to make it happen as a team.

Visit us at airplus.com to learn more about a future in corporate payment.

Recovery Manager (m/f/d) - limited 2 years contract

Location: Neu-Isenburg | Area: Finance | Contract type: Full time / part time possible

Join our recovery team and support the management of corporate card customer accounts in an international environment. In this role, you will work closely with internal stakeholders and customers to resolve overdue balances, identify appropriate payment solutions, and contribute to maintaining a healthy portfolio. This is an excellent opportunity to develop your expertise in accounts receivable, recovery, and credit risk while gaining exposure to a global customer base.

Your tasks

Manage a portfolio of corporate card customer accounts and support recovery activities
Monitor overdue accounts and proactively engage with customers to achieve timely payment resolutions
Analyze payment behaviour and identify appropriate recovery solutions based on customer circumstances
Collaborate closely with Accounts Receivable, Collections, Customer Service, Sales, and Operations teams to resolve account-related issues
Coordinate recovery activities with external partners, including collection agencies and legal service providers, where applicable
Process and monitor account write-offs in accordance with internal policies
Prepare weekly and monthly recovery reports and ensure data accuracy within internal systems
Participate in projects and continuous improvement initiatives to enhance recovery processes and customer experience

Your qualification

Bachelor's degree in finance, business administration, economics, law, or a related field
Initial professional experience in accounts receivable, collections, customer service, finance, or a related field is desirable; motivated graduates with relevant internships or practical experience are also encouraged to apply
Strong analytical and problem-solving skills with a customer-focused mindset
Excellent communication and negotiation skills
Ability to work independently, prioritise tasks, and manage multiple activities in a dynamic environment
Comfortable working with customers and internal stakeholders in an international environment
Good knowledge of Microsoft Office applications, particularly Excel
Professional proficiency in both German and English (written and spoken) is required
Experience with corporate card programmes or payment products would be considered an advantage