Reddie & Grose, IP Support Specialist (Patent Records)

Stellenbeschreibung:

We actively foster a friendly working culture where we create opportunities for people to connect, collaborate and belong. Our commitment to diversity, equity and inclusivity drives us to continually improve our culture, ensuring that everyone feels heard and welcomed., The IP Support Specialist (Patent Records team) reports to the Patent Records Supervisor. In addition to the day-to-day duties listed below, the post holder may also work closely with the Patent Records Supervisor, the Formalities Manager or the IP Projects & Data Integrity Manager, to identify, document, and implement process improvements in the Records team. The team is primarily responsible for booking new cases; checking, diarying and forwarding incoming correspondence; updating the Inprotech database (case updates, deadlines, etc); maintaining the Patent due date diary; domestic filing and abandonments., Duties Include, but are not limited to:

Complete the daily critical list process including chasing Fee Earners to ensure all patent deadlines are met.
Processing and distribution of incoming correspondence (email, post, fax); diarying any applicable due dates, amending Inprotech as necessary and taking any other necessary action.
Clearing deadlines on Inprotech via the approved process.
Entering new patent cases into the records system (Inprotech).
General updating of Inprotech records system as required, including but not limited to recording changes of name, assignments, references and other record changes.
Support the maintenance of the names database (mergers, entity name / address changed).
Providing information to Fee Earners for onward reporting to clients, for example schedules or client specific due date reports.
Entering publication details (including diarying appropriate due dates) and reporting to clients.
Actioning and maintaining Record's Inprotech reminders program.
Abandoning pending patent records as instructed by fee earners.
Processing of bespoke reports (e.g. to ensure data quality, or client specific reports).
Deal with any queries e.g. last day lists that are received from Partners, Technical Assistants or Secretarial staff.

New filings / Document Filing / Fees

Checking, logging and filing of new filings online.
Checking of applicable document fees and ensuring payment.
Checking of filing receipts, entering filing details, checking all details / forms and completing or diarying subsequent post filing due dates on Inprotech.
Ensuring safe storage and monitoring of EP 3rd year renewal fee instructions and ensuring timely payment of the same, updating Inprotech.

Other Duties

Assist with training as and where required.
General office duties regarding patents.
Liaising with Partners and other Fee Earners and departments as necessary.

Updating cases / portfolios

Global / bulk changes
Updating existing names (mergers, name / address changed)
Creation of new names
Deadline management
Case abandonment
Bespoke reports

Experience with Inprotech is preferred

The following experience will be an advantage but it is not essential

Reviewing and suggesting improvements to records related processes
Creation of user guides.
Assisting with training team members with new processes.
Supporting the implementation of new processes. iManage (Desirable)
Inprotech: Client Record Management System
Microsoft Office Suite
Online Filing Portals (EPO OLF, IPO, ePCT)
Email System: Outlook
iManage, CIPA qualification
GCSEs (ideally at least 5 at Grade 6 or above, including Maths and English) or equivalent.

The position would suit a candidate with a minimum of 5 years' experience of Patent formalities, within an IP practice, ideally within a partnership model. Experience will include:
Booking new property cases.
Processing correspondence, identifying & entering legal deadlines.
Confident and professional communication skills, both written and verbal, with an ability to liaise effectively with clients, colleagues, and third parties
Open and honest communication

Belong Together

Ability to work well within a team
Foster an atmosphere of collaborative working

Excelling for Clients

Exceptional attention to detail and accuracy.
Strong organisational skills, with the ability to manage large volumes of work and meet strict deadlines.
Deliver excellent client care
An ability to prioritise tasks effectively, work to tight deadlines and under pressure
Flexibility in task management and adaptability to change

Leading the Way

Self-motivated, accountable, and able to work both independently and as part of a team
View change as a positive and an opportunity to develop
Demonstrate a continuous drive for improvement

Reddie & Grose LLP is an internationally renowned firm of European and United Kingdom patent, trade mark and design attorneys. Our experienced team of over 100 IP professionals based in London, Cambridge, Munich and The Hague includes specialists in a wide range of technical disciplines. We offer services for a wide range of industries, with particular strengths in electronics and software, mechanical engineering, chemistry, pharmaceuticals and biotechnology. Our trade mark team provides specialist advice on branding and trade mark work; we also have a specialist team handling plant variety protection. We handle the full range of IP rights for a global client base ranging from SMEs starting to consider IP through to large corporations with rights in over 100 countries. Our services range from investigating competing rights, handling oppositions, drafting and filing applications, and maintaining portfolios. We resolve disputes about IP, working closely with other leading legal firms if it becomes necessary to resort to the courts. We understand work-life challenges and are sensitive to how work can impact your personal life. We respect this and will always encourage a good work-life balance. Our workplace is one where fairness, respect, equity and dignity are promoted and are part of the firm's everyday goals and behaviour. There is a welcoming culture where we recognise that the different backgrounds, values, attitudes, skills and experience of our staff means they bring a unique perspective to work issues. Reddie & Grose has an excellent reputation for training and we pride ourselves on the training we provide across all areas of the firm.