Regional Operations Director, Textiles Business DACH

We're looking for a Regional Operations Director to lead our Textiles DACH's operations organization, reporting to the Managing Director. You'll take full ownership of the region's P&L, cash flow and working capital, lead a multi-site team across laundries, customer care and logistics, and act as an authorized signatory (Prokurist) for the business DACH's legal entities. It's a hands‑on leadership role for someone who wants to build a lean, commercially strong operation and grow it. Travel: 40–60%

What You’ll Do

Leadership & people

• Supervise the DACH management team: performance management, talent management and succession planning
• Own health & safety: deployment, continuous improvement and enforcement of H&S processes, including the relevant legal responsibilities
• Partner with HR on hiring, onboarding and retention
• Lead training plans to build strong competence levels among laundry operators and technicians

Financial performance

• Own the P&L, identify cost improvement opportunities and maximise revenue
• Manage working capital: accounts receivable, accounts payable and inventory
• Build the annual budget and provide monthly forecasts with your Finance business partner

Commercial growth

• Support the sales team in hitting growth targets and building action plans
• Build and maintain close relationships with key and target accounts
• Work with Marketing and Product Management to shape service design
• Develop and continuously improve a sales and operations planning process

Operational excellence

• Lead the lean conversion of laundries (5S, Standard Work, Pull/Kanban, DPM)
• Build a lean, value-focused process framework for operational and commercial excellence
• Ensure compliance with QESH quality procedures and other relevant standards

Governance & strategy

• Act as a member of the Textiles Business Leadership Team
• Lead monthly Level 3 Operations Reviews; participate in Level 2 reviews
• Participate in the annual strategy process, including Value Creation Plan reviews
• Translate CWS Cleanrooms' strategy into a cascaded Textiles Business DACH strategy
• Serve as a registered Director (Managing Director or Prokurist) for Textiles DACH legal entities

What We’re Looking For

• MBA or similar degree
• At least 5 years leading a manufacturing organisation with 200+ employees
• At least 3 years' experience building continuous improvement cultures and deploying relevant tools in manufacturing; a formal qualification (e.g. Master Black Belt, Certified Practitioner, or similar) is a plus
• A proven track record in B2B business development
• Experience with global GMP standards or comparable quality standards is a plus
• Fluent in English and German; other languages welcome
• Willing to travel 40–60%

You Are

• A team player with proven leadership skills
• Hungry for learning and growth
• Well organised and structured, with strong quantitative and analytical skills
• Articulate, with naturally good communication skills
• Commercially astute, with an ability to spot an opportunity
• A self‑motivated self‑starter

CWS Cleanrooms – Run by XPERTS

Your reliable full-service partner for cleanroom solutions

With CWS Cleanrooms services, our customers' cleanroom processes run reliably, efficiently, and sustainably. Our team of experts develops tailored solutions for clothing, cleaning, consumables, on‑site services, and training—each individually adapted to specific requirements. We ensure that our customers can focus on their core business—we take care of the rest. Find more information here