Regional Technology Lead - Professional Services - TWE43710

twentyAI are partnering with a leading law firm investing heavily in data to drive better decision‑making and innovation. They are building a truly data‑driven culture, with a focus on delivering high‑impact, user‑centric data products across the business.

They are currently seeking a Regional Technology Lead to lead their technology operations across Continental Europe, with a primary base in Frankfurt. This is a senior leadership role acting as the regional representative of the central Technology leadership team, responsible for ensuring high‑quality technology service delivery, driving operational maturity, and building strong relationships with senior business stakeholders across multiple European offices.

This is not a hands‑on engineering role. Instead, the focus is on leadership, stakeholder engagement, operational oversight, service improvement, and guiding teams through ongoing organisational and service transformation initiatives, including the evolution of MSP-supported operating models.

The successful candidate will bring the gravitas, communication skills, and operational leadership experience to work effectively within a fast‑paced international professional services environment while maintaining a high‑touch, relationship‑driven approach to service delivery.

Responsibilities

• Lead regional technology operations across multiple European offices, ensuring a consistent and high‑quality user experience
• Manage and develop distributed technology teams through ongoing change and operational transformation
• Build strong relationships with senior business stakeholders, acting as a trusted regional technology partner
• Support the evolution of MSP and outsourced service models while maintaining a people‑focused support culture
• Drive operational improvements, service maturity, and effective communication between regional offices and central Technology leadership
• Provide oversight across regional priorities, escalations, governance, and technology initiatives

Your Background

• Experience leading regional or multi-country technology teams within a professional services or international corporate environment
• Strong people leadership skills, with experience managing and developing teams through change
• Confident engaging with senior stakeholders including Partners, COOs, and business leadership teams
• Experience working with outsourced or MSP support models and service operations
• Strong operational mindset with the ability to improve processes, manage priorities, and maintain high service standards
• Comfortable operating across multiple countries, cultures, and office environments
• Fluent German will be a plus, but not mandatory