Retail Account Manager

Retail Account Manager

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Job Title: Key Account Manager - Retail

Location: Heidelberg, Germany (Remote)

Summary:

• You will manage strategic key accounts within the healthcare sector, build long-term partnerships, and develop tailored solutions along the patient care pathway. You will collaborate closely with cross-functional teams and serve as the face of Client in the market.

Responsibilities:

• Establish and maintain long-term business relationships with distributors, wholesalers, and medical specialists in the diabetes field

• Full revenue responsibility for assigned accounts and achievement of agreed sales targets

• Identify and acquire new strategic B2B customers while managing and expanding existing key accounts

• Develop and implement sales strategies to increase revenue and market share

• Conduct market analyses and monitor competition to identify trends and growth opportunities

• Organize and participate in trade fairs, conferences, and training events

• Collaborate closely with internal departments such as Marketing, Product Management (matrix structure), and Customer Service to ensure optimal customer experience

Experience & Education:

• Degree in Business Administration, Healthcare Management, or a comparable qualification

• Minimum of 5 years' experience in sales or key account management, ideally in the healthcare sector or a related field

• In-depth knowledge of diabetes-related products, services, and reimbursement systems

• Excellent communication and negotiation skills, with a confident and professional demeanor

• Strong customer focus and the ability to build and maintain long-term partnerships

• Willingness to travel and adapt to a dynamic work environment

• Fluency in German and good command of English (spoken and written)

Knowledge, Skills And Abilities:

• Solid understanding of the diabetes and chronic disease market landscape

• Proficient in CRM tools (e.g., Salesforce) and MS Office

• Strong planning, analytical, and sales management skills

• Team-oriented mindset combined with self-motivation and excellent organizational abilities

• Confident communication with decision-makers at all levels

• Willingness to continuously learn and adapt in a fast-changing market environment

• Sales attitude, relationship building, Apetite in Pharma, Power BI experience (not a must)

• Reporting to Country Business Manager

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Information Services

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