[RWMUN] - Executive Assistant

OUR PURPOSE AND CULTURE We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honour the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

YOUR ROLE

The Executive Assistant provides comprehensive administrative and operational support to the Managing Director and Hotel Manager, ensuring the efficient day-to-day management of the Executive Office. The role serves as a key point of coordination between senior leadership, internal departments, ownership representatives, and external stakeholders, maintaining the highest standards of professionalism, confidentiality, and organisational excellence. The Executive Assistant plays a critical role in bringing Rosewood's purpose and vision to life: Beyond providing exceptional executive support, the role helps champion quality standards, sustainability efforts, and social impact initiatives, contributing to experiences and outcomes that enrich the lives of guests, associates, and the communities we serve.

HOW YOU'LL MAKE THE PLACE

• Manage complex calendars, appointments, and scheduling priorities for the Managing Director and Hotel Manager
• Arrange domestic and international travel, accommodation, transportation, and itineraries for senior leadership
• Coordinate executive visits, VIP arrivals, ownership visits, and corporate meetings
• Prepare meeting agendas, presentations, reports, briefing materials, and follow-up documentation for Executive Committee meetings and key business reviews
• Record meeting minutes, track action items, and ensure timely follow-up across departments
• Act as a central point of coordination between Executive Leadership, ownership representatives, corporate teams, and hotel departments
• Support internal communication efforts, associate engagement activities, and leadership events as required
• Identify opportunities to improve administrative processes, efficiency, and organisational effectiveness within the Executive Office
• Monitor and support quality initiatives, ensuring follow-up on key improvement actions and service excellence projects
• Assist in coordinating sustainability, community engagement and social impact initiatives aligned with Rosewood's purpose and values

COULD THIS BE YOU?

• Completion of vocational training or a university degree in Hospitality Management, Tourism, or a related field
• Previous experience as an Executive Assistant, Personal Assistant, Executive Office Coordinator, or in a similar administrative role
• Experience within a luxury hotel or hospitality environment preferred
• Exceptional organisational and time management skills with the ability to manage multiple priorities simultaneously
• Strong attention to detail and a commitment to maintaining the highest quality standards
• Excellent interpersonal, written, and verbal communication skills
• Ability to build trusted relationships with senior leaders, associates, ownership representatives and external partners
• High level of professionalism, discretion, and integrity when handling confidential information
• Strong proficiency in Microsoft Office applications, particularly Outlook, PowerPoint, Excel and Word
• Self-motivated, proactive, and solutions-oriented with the ability to work independently
• Passion for delivering excellence, supporting meaningful social impact initiatives, and contributing to a positive workplace culture
• Fluency in English and German, both written and spoken