Sales Operations & CRM Manager (full/part-time)

Role overview

Project-S is looking for a hands-on Sales Operations & CRM Manager to build and run the commercial operating system behind our revenue growth. This role owns CRM structure, pipeline hygiene, lead tracking, follow-ups, dashboards, and sales process execution. This is not a purely back‑office role. The person should be sharp enough to lend a hand to sales when needed, including outreach, account research, follow-ups, selected sales conversations, and next‑step coordination, and occasionally assist with marketing operations where they connect to lead generation, campaign tracking, conference follow‑up, or sales enablement.

Key responsibilities

• Build and maintain the CRM for accounts, contacts, opportunities, tenders, events, and follow-ups.
• Define pipeline stages, lead statuses, owner assignments, handoff rules, and reporting fields.
• Keep CRM data clean, current, and useful for weekly decision-making.
• Track opportunities from first contact through discovery, demo, pilot, proposal, negotiation, close, and handoff.
• Create/maintain sales dashboards for outreach, meetings, demos, pilots, proposals, tenders, conversion rates, and revenue pipeline.
• Prepare weekly commercial reports highlighting stalled deals, missing follow-ups, bottlenecks, and priority accounts.
• Support the CEO and commercial team with meeting preparation, account notes, opportunity summaries, and action tracking.
• Assist with sales outreach, follow-up, prospect research, scheduling, and selected customer/prospect communications when needed.
• Maintain tender and event trackers with deadlines, requirements, fit assessment, owners, and next actions.
• Coordinate with marketing so campaign leads, event contacts, landing‑page conversions, and sales assets are properly tracked in the CRM.

Required qualifications

• Relevant master’s degree or current enrollment in Management, Aerospace, Business Analytics, Technology/Operations Management, Marketing, or a related field.
• Experience in sales operations, revenue operations, CRM management, business operations, or a related role.
• Strong working knowledge of CRM tools such as HubSpot, Pipedrive, Salesforce, Attio, Airtable, Notion, or similar.
• Ability to build clean workflows, dashboards, reports, and repeatable operating processes.
• Strong attention to detail, follow-through, and written communication.
• Comfortable working in a fast‑moving startup environment with founders, technical teams, and commercial stakeholders.
• Willing and able to support practical sales execution when needed.

Strong advantages

• Experience and connections in B2B SaaS, deep‑tech, space, aerospace, defense, government, or technical products.
• Experience with outbound sales, account‑based sales, conference follow‑up, tenders, or proposal workflows.
• Familiarity with Apollo, Clay, LinkedIn Sales Navigator, Notion, HubSpot, Airtable, Zapier/Make, or email sequencing tools.
• Experience using automation or AI‑assisted productivity tools like n8n, Replit, and Codex to improve workflows.
• Intermediate‑to‑advanced understanding of spoken and written German