Sales Operations Specialist

Overview

We seek a passionate, quick-thinking Sales Operations Specialist to drive our vision forward. With our finger on the pulse of the industry, we’re propelling growth and innovation. Ready to make your mark in the dynamic world of iGaming? Let’s shape the future together at Raketech!

Role

As a Sales Operations Specialist , you will focus on supporting and optimizing sales processes, maintaining CRM data integrity, and ensuring alignment across internal teams. You will act as a central point of coordination between Sales, Product, Marketing, and Operations, helping the commercial function run efficiently.

This is a hands-on role combining operational support, reporting, and stakeholder coordination, with occasional exposure to client interactions.

Responsibilities

• Support the Sales team with day-to-day operational and administrative tasks
• Prepare and maintain sales materials, including standardised and customised presentations
• Manage and maintain CRM systems, ensuring data accuracy, tracking, and pipeline visibility
• Support reporting processes (monthly, quarterly), ensuring reliable and structured data
• Coordinate internally with Product, Marketing, CRM, and Operations teams to align on offerings and availability
• Assist in client communication, follow-ups, and relationship support when needed
• Support onboarding processes for new clients, ensuring smooth internal coordination and documentation
• Identify and support the execution of cross-sell opportunities
• Coordinate updates and content for Raketech.com by aligning with relevant stakeholders
• Join client calls when needed to support continuity and communication
• Monitor market trends and competitor activity to support the commercial team

Qualifications

• Previous experience in sales operations, sales support, coordination, or similar roles
• Strong organisational and communication skills, with the ability to work across teams
• Proactive, hands-on mindset with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Experience with CRM tools and reporting (preferred)
• Analytical mindset with a basic understanding of performance metrics
• Experience in digital marketing, affiliate, or iGaming is a plus, but not required
• Preferably knowledge of the Nordic language (not mandatory)