SAP CRM Developer - Focus on Customer Engagement (m/f/d)

Stellenbeschreibung:

Full-time or near-full-time / Nuremberg / Permanent position / Immediate start / Remote work possible

Help shape the customer service processes of a modern energy utility using SAP CRM and S/4HANA Customer Engagement.

We are looking for a technically skilled professional to further develop our CRM system landscape in conjunction with SAP S/4HANA.

If you feel at home in the SAP CRM environment, enjoy analyzing complex interrelationships, and want to implement technical solutions, you’ve come to the right place.

What to Expect

You will develop and operate applications in the SAP CRM and S/4HANA Customer Engagement environments and support their ongoing development.
Together with the business departments, you will analyze requirements and translate them into technical concepts and developments within the SAP system landscape.
You will analyze customer-specific developments, identify the causes of errors, and ensure that business requirements are implemented technically soundly.
You will oversee the integration of CRM systems into our existing SAP landscape, including connections to utility service lines, metering, installation, and our customer portals for electricity, gas, water, and heating customers.
You will work closely with colleagues and external development partners to help ensure a stable and future-proof system landscape.

What Sets You Apart

You hold a degree in a technical or business field, have several years of experience in development within the SAP CRM and S/4HANA Customer Engagement environments, and possess a solid understanding of the associated business processes.
You have in-depth knowledge of ABAP or ABAP OO.
You have experience with SAP CRM or SAP Customer Engagement solutions and understand the technical interrelationships within the corresponding SAP system landscapes.
You are confident in analyzing and debugging complex SAP applications and can solve technical problems in a structured manner.
You have experience collaborating with various business departments, defining requirements based on the technical capabilities of the system landscape, and overseeing their implementation.

Does this sound like an exciting future to you?

We look forward to receiving your application!

What we offer

ATTRACTIVE Compensation based on the collective bargaining agreement, including 13 monthly salaries, profit sharing, an attractive retirement plan, and 30 days of vacation
FLEXIBLE Flexible work hours and remote work options to ensure a healthy work-life balance
EXTRAS e.g., electricity price discounts, the “Deutschlandticket Job” for 19.75 euros, bicycle leasing, family-friendly benefits, health and fitness programs
FUTURE-PROOF Shaping the energy transition at a regional company with exciting career prospects thanks to excellent training opportunities
TOGETHER: Tolerance, openness, and a respectful work environment

This is who we are

N-ERGIE Aktiengesellschaft, based in Nuremberg, is one of Germany’s largest municipal energy utilities. Committed to the public good, it works with approximately 2,600 employees to advance climate protection and a regional energy transition. It supplies large parts of Middle Franconia and neighboring administrative districts with electricity and natural gas, and also provides the city of Nuremberg with water and district heating. It serves municipal utilities and industrial customers throughout Germany.

Do you have any questions?

Philipp Schulte

from the Recruiting Team will be happy to help you!