SAP I2C IT Project Manager

• Own end-to-end delivery of assigned I2C workstreams, including scope, plans, milestones, dependencies, risks, issues and stakeholder alignment.
• Apply hands-on SAP and I2C process knowledge to support solution design, implementation decisions and delivery quality.
• Analyse business needs and translate them into clear, traceable functional, process and implementation requirements.
• Act as the bridge between business teams and IT delivery teams, ensuring solutions address the agreed business outcomes.
• Lead and facilitate working sessions, clarify requirements, drive decisions and maintain momentum across the delivery lifecycle.
• Proactively identify process, design and delivery risks; develop practical mitigation plans and **escalate** where appropriate.
• Drive topics independently from initial discussions through implementation, testing, readiness and handover.
• Proven experience managing IT or SAP projects in a complex finance, ERP or business-transformation environment.
• Practical SAP experience, with sufficient functional understanding to contribute meaningfully to solution discussions and delivery decisions.
• Strong end-to-end I2C process knowledge spanning Accounts Receivable, Credit Management, Collections, Dispute Management, Cash Application and related financial controls.
• Experience with SAP Financial Supply Chain Management (FSCM) capabilities, particularly Credit, Collections and Dispute Management.
• Business-analysis capability: able to elicit, structure, challenge and document business, functional and process requirements.
• Demonstrated experience managing timelines, dependencies, risks, decisions and diverse stakeholder groups.
• Strong written and verbal communication skills, able to explain complex SAP and process topics clearly to both business and technical audiences.

Core I2C Process Scope

• Accounts Receivable: customer balances, receivables processes and reconciliation considerations.
• Credit Management: credit policies, exposure, credit limits, checks and exceptions.
• Collections: prioritisation, collection strategies, activities and workflow management.
• Dispute Management: dispute capture, case ownership, resolution workflow and root-cause analysis.
• Cash Application: receipt processing, matching, clearing and exception handling.

Delivery & Working Style

• Hands-on and delivery-driven, with a willingness to deep dive into both SAP functionality and business-process detail.
• Independent, structured and comfortable taking ownership of ambiguous or complex topics.
• Collaborative and pragmatic, with the ability to build alignment between business stakeholders and IT delivery teams.

Focused on achieving measurable outcomes rather than solely coordinating activities or reporting status,