Senior Account Manager, Installed Base - DACH (m/f/d) Düsseldorf, North Rhine-Westphalia, Germa[...]

Senior Account Manager, Installed Base - DACH (m/f/d)

• Full-time
• IFS Referral Bonus Code: SH
• Job Location: Hybrid

IFS is a billion‑dollar revenue company with 7000+ employees worldwide, offering AI‑powered enterprise software solutions. We are seeking a results‑oriented sales leader to grow our business in the DACH region.

Role Overview

As the Senior Account Manager you will sell into a focused list of upper mid‑market and enterprise customers, build and close opportunities, and expand long‑term relationships within our installed base. You will work across product and technical teams, deliver value through SaaS and AI‑driven solutions, and meet aggressive sales targets.

Responsibilities

• Strong sales execution and continuous skill sharpening
• Prepare, update, own and execute the Go‑To‑Market strategy for designated industries
• Develop and maintain a territory plan for the agreed vertical
• Prepare account plans with deal action cards, mutual closing plans, and power maps for named accounts
• Own the end‑to‑end sales process: demand generation, needs assessment, RFI/RFP handling, business case development, and winning business
• Collaborate with partners to create joint sales plays and maximize value
• Achieve 100% responsibility for annual sales targets and deliver quarterly budgets
• Maintain pipeline and demand generation to achieve 3x pipeline coverage
• Liaise with sales leadership and global teams to build internal networks and collaboration
• Maintain accurate CRM and account hygiene, forecast, and reporting
• Build trusted long‑term customer relationships across IT and business functions
• Develop stakeholder networks to identify new business cases and expansion opportunities
• Act as a trusted advisor, speaking the customer’s business language
• Drive disciplined forecasting and pipeline management with high accuracy and accountability
• Orchestrate internal and external stakeholders across sales, pre‑sales, delivery, product management, and partner ecosystems
• Operate successfully in a high‑performance environment with competing priorities

You will demonstrate

• Enterprise software sales quota‑carrying delivery in the assigned market and industries
• Entrepreneurial mindset, curiosity, and resilience
• Working knowledge of CRM systems and commitment to data hygiene
• Willingness to embrace the sales process, cadence, and accurate reporting
• Track record of consistently meeting and over‑achieving quota
• Strong written and verbal communication in English and the local language
• Experience working within a matrix organization, building relationships, and getting support
• Understanding of SaaS business models and positioning AI‑driven solutions
• Experience managing and growing strategic installed‑base customers over long cycles
• Ability to build credibility with executive stakeholders and technical teams
• Strong forecasting discipline and experience in sales governance and cadence models
• Personal accountability, persistence, and resilience under pressure

Benefits

• Lean and effective collaboration and decision‑making structures
• High degree of personal responsibility and creative freedom
• Attractive salary with above‑average additional benefits
• Car allowance and additional compensation for business trips
• Company pension plan
• Further training opportunities and intensive support during induction
• Flexible working hours and mobile working models – work from wherever you want
• 30 vacation days plus additional special leave for birthdays and social commitment (CSR)