Senior Architect/Business Analyst ServiceNow

Senior Architect/Business Analyst ServiceNow at ZEISS

About the role In this position, you will play a crucial role in shaping the future of our ServiceNow platform. You will collaborate with various teams to analyze business requirements and design solutions that enhance our operational efficiency. This role is ideal for someone who enjoys tackling complex challenges and driving innovation within a dynamic environment.

Key facts

• Location: Oberkochen, Ostalbkreis
• Engagement: Full-time
• Team: ServiceNow Team

What you'll do

• Analyze business needs and translate them into effective ServiceNow solutions.
• Design and implement architectural frameworks to optimize system performance and user experience.

Requirements

• A degree in Computer Science, Information Technology, or a related field.
• A minimum of 5 years of experience in ServiceNow development and architecture.
• Strong knowledge of ITIL processes and best practices.
• Proficiency in ServiceNow modules, including ITSM, ITOM, and ITBM.
• Experience with scripting languages such as JavaScript and familiarity with REST/SOAP APIs.

Nice to have

• ServiceNow certification (e.g., Certified Application Developer, Certified Implementation Specialist).
• Experience with Agile methodologies and project management tools.

Skills & tools

• ServiceNow platform expertise.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.

Practical notes

• Candidates must be eligible to work in Germany.
• Benefits include opportunities for professional development and a supportive work environment.
• Applications will be accepted until (insert application deadline).