Senior Associate, eCommerce (Germany / DACH) (w/m/d)

Overview

We are looking for a driven Senior Associate, eCommerce to support the growth of two strategically critical digital channels in Germany. This role participates in executing our eCommerce strategy—especially eRetail and retail media —and contributes directly to sales growth, customer development, and operational excellence.

Location: Erkrath

Responsibilities

• Support the execution of the eCommerce channel strategy, contributing to sales, profitability, and growth targets
• Lead and support retail media strategy across multiple customers in the DACH region
• Manage day‑to‑day operations for eCommerce distributors and platforms, including assortment, content, pricing, and promotions
• Analyze eCommerce performance KPIs such as sales, traffic, conversion, availability, and share of search, and translate insights into actions
• Support the development of customer plans, forecasts, and promotional calendars
• Prepare analyses and materials for customer meetings, negotiations, and joint business planning
• Coordinate closely with Supply Chain, Marketing, and Category Management to ensure product availability and campaign execution
• Identify opportunities to improve digital shelf quality and online visibility
• Contribute to the onboarding and development of new eCommerce customers and platforms, including marketplaces and distributors

Experience You’ll Bring

• Bachelor’s degree in Business, Marketing, Economics, or a related field
• Minimum 2 years of experience in Sales, Marketing, or a related commercial role
• Experience working with or strong understanding of the German retail landscape
• Strong analytical skills and confidence working with Excel and data‑driven insights
• Ability to manage multiple priorities in a fast‑paced environment
• Fluency in German and English (written and spoken)

Behaviors You’ll Need

• Structured, detail‑oriented, and solution‑focused mindset
• Strong collaboration and communication skills across functions
• Proactive, hands‑on approach with a willingness to learn and grow
• Customer‑centric thinking with a passion for digital commerce
• Comfort working in an international, matrix organization

Preferred Experience

• Experience in eCommerce, FMCG, Sales, or Key Account Management
• Exposure to Amazon (Vendor Central / Seller Central) or online marketplaces
• Experience with eCommerce KPIs and digital shelf optimization
• Social Commerce exposure (e.g., TikTok Shop)
• Previous experience in an international or regional role

What We Offer

• Employment within a multinational, sustainable and growth-oriented organization, recognized as a Great Place to Work
• A company culture which demonstrates being at work for a better world – a more sustainable world, a healthier world, and a more transparent world.
• Very good compensation and benefits package.
• Strong cross‑functional collaboration and organizational visibility
• Development opportunities within a values‑driven, family‑owned company
• Long‑term career growth supported by learning and mentoring

Additional Information

You need to be eligible to work in the country of application.

This role is not eligible for relocation. Remote work available once a week for eligible employees.

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment.