Senior Business Analyst (all genders) - Lounge by Zalando - Parental Leave Cover (12 months)

THE ROLE & THE TEAM

As a Senior Business Analyst in our Supply Analytics team at Zalando Lounge, you will work alongside the Supply team and leadership toward our vision of acquiring unmatched value-for-money deals that drive Lounge user acquisition, conversion, and retention. In this role, you will build on your analytical and statistical skills to generate actionable business insights that enable smarter decision-making. You will lead and implement initiatives to develop sustainable reporting solutions and create fact-based insights regarding our partner (supplier) lifecycle and pricing dynamics, from both quantity and quality perspectives. You will actively collaborate with cross-functional stakeholders by sharing relevant context based on the key performance indicators (KPIs) you track, analyze, and embed across the business. To succeed in this role, you should possess a naturally analytical mindset and the ability to explain complex concepts clearly to non-technical stakeholders.

ABOUT LOUNGE BY ZALANDO

Lounge by Zalando is an online outlet for fashion and lifestyle products in 25 European countries. We offer our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. However, Lounge by Zalando is so much more than discounts. Our strength lies in our focus on fashion: from sought-after labels to niche brands, from famous international names to trendy luxury brands, we make sure to meet the fashion taste of all our customers, who are always on the hunt for the best products at the best prices. Working with our brand partners, we’re pioneering innovative supply-chain and production processes and offer them an impactful and smart solution, creating a new way to shop for fashion - and a new way to sell it. Our motto: Not your average outlet.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Operationalize Business Reporting: Develop a deep understanding of our business processes, tools, and overall data landscape to build, implement, and operationalize reporting focused on Partner insights and Pricing capabilities for Zalando Lounge (connecting inventory, sales, supply, planning and steering).
• Drive Analytical Insights: Formulate and test hypotheses using descriptive, exploratory, and quantitative analyses to generate impactful business insights while identifying emerging risks and strategic opportunities.
• Engage Senior Stakeholders: Present complex analytical findings and recommendations to senior internal stakeholders in a visually compelling, easily digestible manner (using Tableau or Databricks) to advance our collective intelligence.
• Deliver End-to-End Analytics: Take full accountability for all stages of data analysis, research and data visualization using narrative storytelling, while leading high-impact Data &Analytics projects and initiatives.
• Cross-Functional Collaboration: Partner with technology and data teams across Zalando to maximize the utility of existing datasets and ensure optimal access to high-value data points.

WE'D LOVE TO MEET YOU IF

• Technical Expertise: You are a highly proficient user of Tableau and Databricks, with strong SQL skills (Python is a plus). You work autonomously with these tools and can effectively guide others in using them.
• Proven Impact & Domain Knowledge: You have led initiatives or projects that enabled businesses to make high-impact decisions through your insights or developed solutions. Domain expertise in inventory management or the planning and steering of sales and supply is a strong plus.

Education & Experience

You hold a degree in Economics, Mathematics, Statistics, Business Informatics, or a similar quantitative field, paired with 5+ years of professional experience in a similar role (ideally in a fast-paced e-commerce or retail environment). Knowledge of statistical methods is a plus.

Mindset & Adaptability

Collaborators value your drive to make an impact, your ability to spot inefficiencies with a hands‑on approach, and your knack for finding simple, efficient solutions to complex challenges. You are proactive and adapt quickly to change while remaining focused on key objectives.

Stakeholder Collaboration

You balance technical acumen with business understanding, excelling at collaborating with commercial stakeholders to generate actionable insights.

Communication & Storytelling

You possess the ability to communicate clearly and concisely, creating engaging narratives around the results of your analyses.

OUR OFFER

• 27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
• Family support, including counselling and dedicated services for parents and carers
• Company pension scheme
• Employee shares programme
• Health and wellbeing options, including Wellhub Mental health support and coaching
• Development through our training platform and biannual peer-to-peer review
• 2 paid volunteering days a year
• Relocation assistance (subject to prior agreement)

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the leading European technology platform for fashion and lifestyle – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds. We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential. We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you. Discover more about our commitment to creating a diverse and inclusive workplace:

This position is offered as a 12-month fixed-term contract. It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the Starting Point for Fashion in Europe. We connect customers, brands, and partners across 25 markets. Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to 50 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests. Our values do.More - our sustainability strategy Follow us on Instagram: instagram.com/insidezalando