Senior Commercial Manager - Retail Excellence & Omnichannel

Ort: Hamburg

Drive Growth in a European Omnichannel Environment

Responsibilities

• Lead the strategic and operational development of a key pan-European omnichannel account, driving sustainable revenue and profit growth.
• Hold responsibility for the overall commercial performance (sales, profitability, pricing) and develop integrated activation strategies to increase demand and customer loyalty.
• Manage cross-country customer strategies, lead central negotiations and ensure consistent execution of joint business and growth plans.
• Optimize omnichannel performance across all relevant touchpoints (e-commerce, digital and in-store visibility, media, conversion).
• Collaborate closely with international, cross‑functional teams and foster effective cooperation as well as sharing of best practices across markets.
• Build strategic relationships with key decision‑makers, position the company as a preferred partner, and continuously identify new growth opportunities.
• Travel regularly within Europe to ensure close alignment with key stakeholders and markets.

Qualifications

• Hold a degree in business administration, economics, or a comparable qualification, alternatively a commercial background with relevant experience.
• Bring solid experience in Key Account Management within the consumer goods sector (ideally FMCG).
• Have a proven track record in building and developing strategic retail partnerships, with deep expertise in brick-and‑mortar retail, customer development, category growth and the effective integration of e-commerce and omnichannel initiatives.
• Be experienced in working within international corporate structures and managing complex, cross‑functional organizations across multiple markets.
• Be able to perform a highly collaborative matrix role without direct disciplinary leadership, requiring strong stakeholder management skills across multiple markets.
• Have strong negotiation skills and relationship management capabilities.
• Be fluent in German and English and operate confidently in an international business environment.

Benefits

• Join a global market leader with internationally recognised brands.
• Work in a successful, growing organisation characterised by strong innovation and global collaboration.
• Have a real impact: your contribution will significantly shape the company’s strategic direction.
• Enjoy a diverse and dynamic role characterised by cross‑functional collaboration, an open and collaborative culture, and the opportunity to take on increased responsibility.
• Benefit from broad international exposure and an excellent platform for further development into broader commercial leadership roles within a global organisation.

Our client is a leading international company in the premium consumer goods sector with a strong focus on innovation, quality, and sustainable growth. With a broad and well-established brand portfolio, the company holds a strong position in its core markets. For its Hamburg location, we are seeking a compelling leadership personality as Senior Commercial Manager (m/f/d).