Senior Community Manager - B2B (m/f/d)

Why voize? Because we’re more than just a job! At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people. Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don’t replace humans with technology - we amplify their impact. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload. As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!

Your Mission: Engage customers, build a strong community!

• You will build voize's end-user community from zero — choose the platform, seed it with power users, run onboarding, and keep it alive day to day
• You will own organic social for end users: create and publish content (written content and short‑form video + visuals)
• You will capture and publish user stories, testimonials, and user‑generated content from real care staff (nurses, care workers, frontline workers)
• You will establish the social & community playbook for voize: tone of voice, content pillars, cadence, response guidelines
• You will lay the groundwork for events, champion/ambassador programs, and KOL partnerships for voize

Your Skillset - What you bring to the table

• 4-7 years of experience owning community and/or organic social for a SaaS, healthTech, or purpose-driven brand. You have ideally built a channel or community from scratch
• Strong experience owning community platforms such as Facebook groups, Slack, Discord, WhatsApp communities
• Hands‑on content creator who writes well and can produce short‑form video / visuals on your own
• Authentic and empathetic communicator, who can earn trust with a sensitive, demanding audience (care workers)
• Fluent in German and can communicate comfortably in English

Growing together – what you can expect at voize

We are a fast‑growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving frontline workers more time for people. We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely across Germany. Become a co‑creator of our success with stock options. Generous perks:

• 30 vacation days plus your birthday off
• Germany Transport Ticket
• Urban Sports Club
• regular company off‑sites
• access to learning platforms such as Blinkist and Audible
• free language courses

You decide when you work best, that means flexible working hours and a good hybrid set‑up.

We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!

Senior Community Manager - B2B (m/f/d) — Voize, Berlin