Senior Director, Business Product Management – CM, LTSS

Responsibilities

• Responsible for guiding the strategic product direction for department
• Responsible for the product roadmap, development and implementation, opportunity identification, business case development, industry research, and new product introduction across the product set
• Responsible for end-to-end product governance from concept to production of multiple products at a global level
• Align and engage stakeholders on complex business needs into a product strategy on a global level
• Lead the translation of business strategy into product strategy and roadmaps by facilitating the collaboration and alignment of business leaders and technology teams
• Responsible for the overall product lifecycle of multiple enterprise-wide products including design, development and implementation and support
• Ensure the ongoing funding and investment of product development and ensure the measurement of efficiencies gained, value realized and ROI
• Ensure the overall health of the agile development process providing coaching and monitoring of the process to ensure productivity and efficiency of the development process and teams engagement
• Collaborate and influence senior leadership and technology teams to negotiate and agree on proposed new systems and changes to existing systems and practices
• Actively synthesize and integrate market changes and technology improvements into actionable improvements for products
• Act as a thought leader by partnering closely with internal and external stakeholders to provide a global viewpoint and extend applications across use cases
• Drive a sustainable cyclical process of business value, financial review, forecasting, idea generation, opportunity sizing, business case preparation, product development, and implementation
• Responsible for aligning and engaging stakeholders on complex business needs into a product strategy on a global level across the Centene organization
• Own the end-to-end product governance from concept to production of multiple products at a global Centene level

Requirements

• Bachelor’s degree in Business or related field
• 10+ years of business operations and systems integration experience for call center, enrollment, billing, payment processing, or similar operations applications
• 5+ years of experience in agile software development and large scale program and project management
• Management experience with budgeting and business case development
• Previous management experience including responsibilities for hiring, training, assigning work, managing performance of staff and change management
• Health insurance and program management experience preferred

Certifications & Qualifications

• Bachelor’s degree in Business or related field