Senior Director, Global Facilities Management

Responsibilities

• Provide executive leadership for global facilities management operations across a diverse international portfolio of owned and leased assets, overseeing both in‑house and outsourced teams.
• Establish the enterprise operating model, governance frameworks, and performance standards to ensure asset reliability, regulatory compliance, risk mitigation, and long‑term portfolio sustainability.
• Mature Facilities Management globally, including strengthening standards, technology enablement, supplier partnerships, and sustainability performance to deliver consistency and support long‑term enterprise priorities.
• Lead global reliability engineering and quality assurance programs, ensuring the performance, safety, and lifecycle management of all critical building systems, including HVAC, electrical, fire/life safety, and mission‑critical cold chain and pharmacy infrastructure.
• Define and direct enterprise‑wide maintenance strategy, including preventive, predictive, corrective, and inspection programs, supported by standardized data, processes, and reporting.
• Own governance and strategic management of CMMS/CAFM and IWMS platforms, ensuring data integrity, standardized execution, and actionable insights for decision‑making and asset optimization.
• Lead Health, Safety & Environmental (HSE) strategy and compliance, establishing global standards and accountability frameworks aligned with healthcare, pharmaceutical, and data center regulatory requirements.
• Set enterprise strategy for facilities management sourcing and third‑party partnerships, collaborating with Enterprise Sourcing to drive service quality, risk management, and commercial outcomes.
• Establish and manage vendor performance frameworks, including SLAs, KPIs, scorecards, and escalation models, ensuring consistent service delivery in regulated and mission‑critical environments.
• Oversee global corporate dining and hospitality services, setting strategic direction to align offerings with employee wellness, sustainability, and evolving workplace expectations.
• Provide financial leadership for global facilities operations, overseeing budgets, driving cost discipline, and delivering clear operational and financial reporting to senior leadership.
• Partner cross‑functionally with HR, IT, Security, Legal, Compliance, and Workplace Experience teams to deliver integrated, enterprise‑aligned facilities and workplace solutions.
• Lead facilities‑related workstreams for major enterprise initiatives, including site openings and closures, workplace transitions, and M&A integration or divestiture activities.
• Champion sustainability and ESG initiatives across facilities operations, advancing energy efficiency, environmental performance, and alignment with enterprise sustainability goals.

Requirements

• Bachelor’s degree required.
• At least 12 years of experience in global facilities, engineering, or asset‑intensive operations.
• Proven leadership of large, geographically distributed portfolios using both in‑house and outsourced delivery models.
• Experience operating in highly regulated environments (e.g., healthcare, pharmaceutical, life sciences, mission‑critical infrastructure).
• Strong expertise in building systems, reliability engineering, and maintenance strategy, including mission‑critical systems.
• Demonstrated success leading FM sourcing, vendor governance, and performance management frameworks.
• Solid financial acumen, including budget ownership, cost control, and executive‑level reporting.
• Experience driving enterprise change, including workplace transformations, site strategy initiatives, or M&A integration.
• Executive presence with the ability to influence senior stakeholders and translate operational complexity into clear insights.
• Capable of adapting to changing business environments and managing ambiguity.