Senior Director of Product – Mid-Cycle and Backend RCM Platform

Responsibilities

Define and execute the product vision and strategy for the mid-cycle and backend RCM portfolio Lead the roadmap for coding, billing, payment posting, AR & denials, and analytics to deliver measurable improvements in efficiency, accuracy, and financial performance Partner closely with engineering and data teams in India to drive delivery excellence and foster cross-geo collaboration Develop and manage a team of high-performing product managers and analysts, promoting a culture of accountability and innovation Translate customer and market needs into actionable requirements and ensure products deliver strong ROI Drive initiatives that leverage AI, workflow automation, and advanced analytics to enhance revenue integrity and operational performance Collaborate with internal stakeholders across operations, sales, and implementation to ensure seamless product adoption and client success Monitor market trends and emerging technologies to maintain competitive differentiation in the RCM space

Requirements

Bachelor's degree in Engineering, Healthcare Administration, or a related field required MBA or other advanced degree preferred 12-18 years of progressive leadership experience in healthcare technology and RCM 8+ years in hands-on product management or product leadership roles Proven track record of building and scaling RCM software products, preferably multi-tenant SaaS platforms Deep understanding of mid-cycle and backend processes: coding, billing, payment posting, denials management, AR follow-up, and analytics Experience working with cross-functional and globally distributed teams, including close collaboration with engineering teams based in India Familiarity with EMR integrations (Epic, Cerner, Athena), clearinghouses, payer connectivity, and compliance standards (HIPAA, SOC 2, HITRUST) Demonstrated success driving product innovation using AI, ML, and automation technologies in revenue cycle workflows Strong analytical, strategic, and financial acumen with a passion for solving complex operational problems Exceptional communication and stakeholder management skills across business and technical teams Ability to lead through influence and build alignment across geographies and functions Deep understanding of RCM performance metrics: AR days, clean claim rate, first-pass resolution rate, denial rate, and net collection percentage.

Core Competencies Demonstrates expertise in product management and leadership within the healthcare technology and revenue cycle management (RCM) sectors, with a strong focus on driving product innovation through AI and automation. Proven ability to translate market needs into actionable product strategies while fostering collaboration across global teams. #J-18808-Ljbffr