Senior Director, Omnichannel Experience Solutions – Pharma Ad Agency Experience Required

Stellenbeschreibung:

Oversee and lead development and deployment of strategic digital products and solutions
Ensure target business benefits support EVERSANA’s digital growth strategy
Engage senior executives and report on initiative status and performance
Serve as a strategic partner to EVERSANA ESS by connecting organizational teams and capabilities
Ensure execution of EVERSANA ESS activities and identify opportunities for additional services
Lead the EVERSANA ESS Sales & Marketing plan with commercial marketing
Partner with agency account and new business teams to increase awareness and sales
Assist with new business pitch preparation and presentations
Lead Affinity Marketplace SOW Addendums workstream and support Affinity data partnerships
Lead Omnichannel Advisory Council management, customer engagements, interviews, feedback synthesis, and events planning
Support prospective client targeting efforts
Liaise with third-party media vendors and the internal media team
Contribute to the omnichannel engine product roadmap
Support standard operating procedures for product implementation and handoff
Define project approaches and plans for omnichannel initiatives with account, strategy, PMO, implementation, and product teams
Oversee work plans and timelines and communicate revisions
Lead program-level priorities and milestones and manage internal and external resources
Set strategic direction aligned with business goals
Lead, mentor, and develop high-performing teams
Manage budgets and resources
Build relationships with stakeholders, investors, partners, and customers
Promote continuous improvement and adoption of new technologies or methodologies
Ensure compliance with laws, regulations, and industry standards
Represent the organization at industry events, conferences, and forums
Lead community development and environmental sustainability initiatives

Requirements

Bachelor’s degree in a technical or business discipline
18+ years of product leadership/management experience on digital products and/or technology-driven solutions
10+ years of traditional project/program management experience, including managing project managers
Experience managing Agile teams
Well-versed in Agile framework and organizational Agile rollout; some projects may be hybrid
10+ years managing large-scale, cross-functional, and global project teams
Excellent interpersonal skills and ability to interact and negotiate with customers and company personnel at all levels
Excellent written and verbal communication skills
Collaborative work style
Excellent organizational skills, including detail-oriented work, handling multiple assignments, maintaining confidentiality, and producing timely reports
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret extensive technical instructions and manage abstract and concrete variables
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint, and web browsers
Pharma advertising agency experience required

Core Competencies

Demonstrates extensive experience in product leadership and management of digital products, with a strong focus on Agile methodologies and cross-functional team collaboration. Proven ability to engage stakeholders, manage budgets, and drive strategic initiatives aligned with business goals.