Senior eCommerce & Pharma Leader(w/m/d)

Head of eCommerce & Pharma

Location: Erkrath, Germany

Overview

SC Johnson is a global family‑owned company with a heritage of more than 70 years in Germany. With a strong growth mindset, we empower our team members to shape the future of our brands and businesses. We are looking for a commercially driven Head of eCommerce & Pharma to accelerate growth in these two strategically critical channels.

About The Role

This high‑impact leadership position carries full P&L ownership, end‑to‑end responsibility, and a prominent role across local and regional leadership teams. The Head of eCommerce & Pharma will define and execute the digital commerce and pharma growth strategy in Germany, scale partnerships such as Amazon, expand into new eCommerce channels, and drive profitable growth across the eCommerce and Pharma businesses.

About The Team / Department

The role reports to the German Commercial Leadership community and works closely with cross‑functional teams in Marketing, Finance, Supply Chain, Category Management, and regional eCommerce stakeholders. It offers exposure to both local and regional leadership and the opportunity to build or further develop a high‑performing team.

Responsibilities

• Own and drive the eCommerce & Pharma growth strategy in Germany, with full accountability for revenue, profitability, and market share.
• Lead the Amazon and eRetail agenda, including customer development, joint business plans, and performance optimisation.
• Build and scale new eCommerce partnerships, including marketplaces, pure players, distributors, and key digital accounts.
• Manage full P&L responsibility across both channels, including forecasting, pricing, trade investment, and margin optimisation.
• Develop and execute annual sales plans covering distribution, assortment, pricing, and promotional strategy.
• Lead customer negotiations with key accounts, buyers, and category managers, including annual agreements.
• Collaborate cross‑functionally with Marketing, Finance, Supply Chain, and Category Management to ensure best‑in‑class execution.
• Act as a key interface to local and regional leadership, aligning on strategy, priorities, and performance.
• Leverage data, analytics, and eCommerce KPIs (e.g. conversion, traffic, share of search, availability) to drive insights and growth.

Experience You’ll Bring

• University degree in Business, Sales, Marketing, or a related field.
• Proven commercial experience in eCommerce / online sales, ideally within FMCG or consumer goods.
• Strong hands‑on expertise in Amazon Vendor or Seller Central, marketplaces, or eRetail environments.
• Demonstrated P&L ownership with a track record of delivering profitable growth.
• Experience working in a matrix and international environments.
• Deep understanding of the German retail and eCommerce landscape.
• Excellent negotiation, influencing, and stakeholder management skills.
• Strong analytical capability, able to translate data into clear actions.
• Fluent in German and English.

Behaviors You’ll Need

• Commercially bold, with a strong ownership mindset.
• Data‑driven and comfortable making decisions in fast‑moving environments.
• Collaborative and inclusive leader who builds trust across functions.
• Customer‑centric, with a strong understanding of shopper and channel dynamics.
• Agile, resilient, and comfortable navigating ambiguity and change.

Nice to have

• Experience leading or building teams at Head‑of / Director level.
• Exposure to Pharma / OTC channels.
• Strong coaching and people‑development capabilities.

What’s in it for you?

• High‑visibility role with direct impact on one of our fastest‑growing channels.
• Ownership of the Amazon and digital acceleration agenda in Germany.
• Opportunity to shape the future omnichannel strategy of a leading FMCG company.
• A purpose‑driven, family‑owned organisation with long‑term commitment to people and brands.

Eligibility and Work Arrangement

You need to be eligible to work in Germany. This role is not eligible for relocation. Remote work is available once a week for eligible employees.

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our initiatives at