Senior Employee Relations Consultant

Responsibilities

• Advise and support leaders on employee relations matters, including disciplinary actions, grievances, performance issues, and sickness-related absences, to ensure prompt, effective, and policy-compliant resolution.
• Ensure that particularly complex or high-risk cases are escalated to the appropriate teams in accordance with agreed escalation processes.
• Maintain and ensure completeness of records and documentation related to ER cases.
• Collaborate with Legal and external counsel to resolve complex ER issues and continuously monitor legal developments to ensure they are reflected in company policies and processes.
• Identify recurring themes and trends to inform targeted training and development for business leaders.
• Produce and analyze ER-related data, identify appropriate solutions where needed, and contribute specialized Employee Relations expertise to the People-team and business projects.
• Provide company-wide support for assigned ER activities as part of change programs, working closely with colleagues to effectively manage and implement workforce changes.
• Deliver specialized advice and coaching to managers and employees, and ensure implementation of Employee Relations processes and policies; ensure consistent application across the organization and that all recommendations comply with applicable legal requirements.
• Advise on and contribute to cross-cutting People policies, including local variations.
• Ensure our policies are up to date and compliant with legal requirements.
• Support the wider Continental Europe People team on workforce matters and provide guidance on local employment law, cultural norms, and country-specific differences.

Requirements

• Relevant HR qualification or extensive experience in ER case management and employment law procedures.
• Excellent communication skills with the ability to present information clearly and concisely, verbally and in writing, in English and German; Polish language skills are an advantage.
• High ethical standards and strong alignment with company values and culture.
• Proven experience building and developing strong, trusted relationships at all levels, supported by confident presence, personal credibility, and strong communication and influencing skills.
• Ability to collaborate effectively in virtual teams and a global environment.
• Good understanding of how a larger, commercially-focused organization operates.
• Experience working under tight deadlines and meeting or exceeding service level agreements (SLAs).
• Strong organisational skills, a structured approach to work, and keen attention to detail.
• Fluent spoken and written English.