Senior Enterprise Automation Engineer - Logistics Development (all genders)

THE ROLE & THE TEAM

The Logistics Development team is responsible for driving speed, efficiency and continuous innovation across Zalando’s expansive fulfillment network. To fulfil this mandate we are transitioning from highly manual task execution toward intelligent, end‑to‑end AI orchestration. We operate within a fast‑paced, autonomous Agile POD model and cultivate a "Citizen Developer" approach that scales automation across our entire European logistics footprint.

Senior Enterprise Automation Engineer

As a Senior Enterprise Automation Engineer , you will serve as the technical bridge between advanced Applied Science research and operational reality on the ground. You will design, build and deploy intelligent workflow automations using enterprise tools such as UiPath and n8n, and seamlessly integrate Agentic AI (LLMs) into the daily business processes of our transport, customs and packaging experts. By developing robust "Human‑in‑the‑Loop" architectures you will transform manual, rule‑based tasks into supervised independent systems, empowering logistics teams to focus on strategic execution and exception handling.

INCLUSIVE BY DESIGN

At Zalando we strive to be the leading pan‑European ecosystem for fashion and lifestyle e‑commerce – a platform that thrives on diversity and is truly inclusive by design. Diverse teams fuel innovation and creativity, and we actively seek talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on qualifications, skills and contributions. To support this, we kindly ask that you refrain from including personal details such as photo, age or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Build intelligent workflows: Design, deploy and scale robust automations using enterprise orchestration platforms (e.g., UiPath Suite, n8n) to eliminate high‑volume manual data entry.
• Integrate Cognitive AI: Leverage advanced prompt engineering to embed Large Language Models (LLMs) into daily business processes and handle unstructured data.
• Establish the standard: Define and enforce baseline development guidelines, ensuring our decentralized bots are auditable, secure and deployable across the European network.
• Bridge the data gap: Design and manage API connections that seamlessly link legacy enterprise systems (like SAP) with modern AI orchestration tools.
• Drive supervised autonomy: Develop "Human-in-the-Loop" (HITL) workflows that safely manage operational edge‑cases, ensuring stakeholders trust and adopt the automated systems.
• Execute with agility: Collaborate closely with central Tech teams and operational Subject Matter Experts to rapidly discover, build and push solutions to production within fast‑paced sprints.

QUALIFICATIONS

• You bring deep, hands‑on expertise in developing and architecting workflow automations using enterprise platforms like UiPath Suite and n8n.
• You have practical, demonstrated experience in prompt engineering and safely integrating LLMs into live business operations.
• Intelligent Document Processing (IDP): Hands‑on experience with OCR and AI tools to extract structured data from unstructured logistics documents (e.g., invoices, customs forms).
• Process Discovery: Proficiency in Process Mining (e.g., Celonis) or Task Mining to scientifically identify and prioritise automation opportunities.
• Resilience & error handling: Proven ability to build "self‑healing" workflows and exception‑handling frameworks.
• You possess a strong capability in designing, managing and troubleshooting APIs to create data bridges across diverse internal systems.
• You are a master communicator and stakeholder manager, easily translating complex operational friction from business experts into actionable technical requirements.
• You are passionate about process optimisation and thrive in an agile environment focused on iterative and rapid delivery.

OUR OFFER

Zalando provides a range of benefits – here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• 27 days of holiday a year to start for full‑time employees (+1 day for every calendar year up to 30 days)
• 2 paid volunteering days a year
• Hybrid working model with up to 60% remote per week; actual practice is up to each team to best support their collaboration
• Work from abroad for up to 30 working days a year
• Employee shares programme
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
• Relocation assistance available (subject to prior agreement)
• Family services, including counselling and support
• Health and wellbeing options (including Wellhub, formerly Gympass)
• Mental health support and coaching available
• Drive your development through our training platform and biannual peer‑to‑peer review