Senior Field Force Operations Manager (d/f/m)

Major Accountabilities

• Lead core Field Force Operations and Sales Force Effectiveness processes, ensuring alignment with business priorities and commercial strategy.
• Drive field force productivity through data-driven decision-making, including:
• Customer targeting and segmentation
• Territory design and alignment
• Sales force sizing and capacity planning
• Product and resource allocation
• Call planning and execution monitoring
• Account planning and customer acquisition strategies
• Field force ROI analysis and performance tracking
• Act as a trusted advisor to business stakeholders within the German organization, providing recommendations to improve commercial execution and organizational effectiveness.
• Generate actionable business insights and recommendations through advanced analytics and performance evaluation.
• Design, implement, and continuously improve incentive compensation programs, ensuring alignment with company and Business Unit objectives.
• Partner with Regional Commercial Excellence teams to establish and optimize commercial infrastructure and systems, including CRM platforms, dashboards, analytics, and reporting tools.
• Ensure high standards of data quality, governance, and adoption across commercial systems and processes.
• Develop, implement, and monitor standardized Sales Force Effectiveness methodologies, KPIs, dashboards, and performance measurement frameworks.
• Lead cross-functional projects related to commercial excellence, sales operations, launch readiness, and business performance optimization.
• Prepare and deliver executive-level analyses, reports, and presentations for commercial leadership teams and senior management.

Professional Experience

• Bachelor's degree in Business Administration, Economics, Life Sciences, Data Analytics, or a related field.
• Minimum 5 years of experience in Sales Force Effectiveness, Commercial Excellence, Sales Operations, Business Analytics, or a related function.
• Strong understanding of the German pharmaceutical and healthcare market is highly preferred.
• Experience working within multinational pharmaceutical, healthcare, or life sciences organizations.
• Proven track record of managing complex analytical and operational projects with multiple stakeholders.
• Fluent English (written and spoken)
• German proficiency preferred; business-level German is considered a strong advantage.

Compensation Structure & Criteria

• Job location: Holzkirchen, Germany
• Starting pay range: EUR 80,800 – 121,000
• Variable compensation: 10% performance-based bonus
• Additional benefits include: 30 vacation days per year (full time), 1,200€ vacation payment (full time), €40/month in capital-forming benefits (full time), company pension, flex-hybrid working 50% per week in the office, access to our learning & development platforms Skillsoft & Learnlight
• Pay frequency: Monthly
• Expected weekly working hours: 40 hours
• Contract type: full time

Hiring decisions are only based on the qualification for the position, regardless of gender, ethnicity, religion, sexual orientation, age and disability.

The law provides for severely disabled / equal applicants the opportunity to involve the local representative body for disabled employees (SBV) in the application process. If you would like to request this, please let us know in advance as a note on your CV.