Senior Fraud Prevention Analyst – Processes and Continuous Improvement

Responsibilities

• Identify bottlenecks, inconsistencies and opportunities for improvement through root cause analyses, developing and tracking action plans in compliance with internal and regulatory policies
• Implement improvements and monitor performance indicators to validate results
• Map, document and maintain up-to-date technical documentation for Fraud Prevention processes
• Interact with internal stakeholders to gather requirements and validate processes
• Actively contribute to and promote a culture of continuous improvement within the Fraud Prevention organization

Requirements

• Senior experience in process mapping, documentation and process management (minimum 3 years), including flowcharts and process notation (BPMN)
• Minimum Green Belt certification (Six Sigma)
• Knowledge of the full fraud prevention lifecycle: onboarding, transactional analysis, chargeback, MED, AML (PLD) and critical channels
• Proficiency in SQL for extraction and analysis of operational data
• Analytical reasoning and a data-driven approach to support decision making
• Strong communication and influencing skills across multiple areas

Core Competencies

Demonstrates expertise in process mapping, documentation, and management, with a strong focus on fraud prevention lifecycle and compliance. Proficient in SQL for data analysis and skilled in fostering a culture of continuous improvement through effective communication and stakeholder engagement.