Senior Full Stack Software Developer

Responsibilities

• Work with a team of developers to build AI Driven Automation tools used to improve contact centers
• Work with our team of Artificial Intelligence experts to enhance our products
• Work in a fast-paced, agile software development environment
• Develop applications that interface with multiple systems (web, desktop, telephony systems, etc.)
• Interact with product stakeholders to show off your work and gain feedback
• Bring your ideas and try new things
• Perform other duties as required

Requirements

• At least 5 years of software development experience in a variety of technologies
• Developed using Typescript or similar typed language (C#, java, etc.)
• Experience with Object Relationship Mapping like Entity framework is required
• Worked with databases like MS SQL or Postgres and have advanced knowledge of TSQL
• Strong software architecture and design experience using modern techniques
• Experience with UI/UX design principles and translating them into intuitive, user-friendly interfaces
• Strong knowledge of web technologies (Asp.net, CSS, Javascript, JQuery OR desktop application stacks), with an eye for UI/UX best practices to ensure responsive and engaging experiences
• Experience with Vuejs or similar Javascript frameworks
• Experience integrating AI/ML models (e.g., LLMs, RAG, speech-to-text) to enhance core product features
• Experience designing and implementing scalable automation solutions, including browser extensions or Robotic Process Automation (RPA)
• Expertise in desktop application frameworks (e.g., Electron), with the ability to perform performance optimization and forensic analysis for issues such as memory leaks
• Familiarity with kubernetes and docker
• Great communication skills and can play nice with others
• Experience with automated testing (Unit testing, Selenium, etc…)
• Built and consumed web services
• Understanding or experience in an agile development environment
• Understanding or experience with automated continuous deployment strategies
• Experience working within a team, mentoring and empowering other developers.