Senior IT Application Specialist (f/m/d) - Finance Systems

Trusted Shops creates digital trust between people and businesses with one clear goal: becoming the #1 Community of Trust. As a profitable SaaS company with around 800 employees, we support more than 25,000 online shops and over 40 million consumer memberships. Our unique combination of the Trustmark, authentic customer reviews, and Buyer Protection helps millions of consumers shop online with confidence every day.

To strengthen our Finance Unit within the Finance Systems area, we are looking for a

Senior IT Application Specialist Finance Systems (f/m/d)

Hybrid in Cologne or remote in Berlin | Full-time | Permanent Contract

Responsibilities

• Responsible for the operation, administration, and continuous improvement of finance-related applications, including ERP, reporting, and spend management systems
• Collaborate closely with Finance, IT, and external service providers to ensure stable and efficient business processes
• Analyze, prioritize, and resolve incidents, system issues, and user requests within daily operations
• Develop and implement improvements to enhance system performance, data quality, and user experience
• Optimize application configurations, integrations, and finance-related processes
• Support system upgrades, patches, integrations, and compliance with IT security and regulatory requirements
• Enable and support end users through training, knowledge sharing, and best-practice guidance
• Knowledge and best practice sharing in the team

Qualifications

• Degree in Business Informatics, Computer Science, Business Administration, or a comparable qualification
• At least 5 years of experience in IT Application Management, Application Support, or business-critical system operations, ideally within a finance environment
• Strong understanding of finance processes, including accounting, controlling, and financial reporting
• Experience with finance applications such as Yokoy, TravelPerk, LucaNet, Kendox, or similar solutions is a plus
• Knowledge of IT Service Management frameworks and structured support processes, ideally ITIL
• Experience with IT audits, internal controls (ICS), or compliance requirements (e.g., GoBD) is a plus
• Strong analytical and problem-solving skills with a hands‑on and pragmatic approach
• Excellent communication skills and fluency in English and, in best case, also in German

Benefits

• Hybrid work: Combine flexible remote work with team time in the office
• Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
• Permanent contract with Europe's trusted brand
• 28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival
• Buddy programme (an experienced trustee is at your side)
• Individual training opportunities
• Events (Team Events, Unit Events, etc.)
• Health Pass (free online and offline sports, fitness and health courses)

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.