Senior Key Account Manager / Group Key Account Manager (m/f/d)

Senior Key Account Manager – Europe Central (DACH)

Location: LEGO Sales Office, Grasbrunn, Germany. Work model: hybrid – 3 days in office, up to 2 days remote. Relocation support not offered.

Responsibilities

• Own the business across multiple key retail partners across the DACH region, from strategy to execution, managing a multi‑million Euro portfolio that is critical for LEGO’s success in the region.
• Lead, mentor and develop a team of three, ensuring performance alignment, skill enhancement and a culture of collaboration and high performance.
• Develop and execute channel strategy for all retailers in the sub‑channel, aligning with the overall commercial strategy and coordinating with the Channel Sales Director.
• Build and maintain strong, strategic relationships with retail partners to ensure customer satisfaction and long‑term partnership success.
• Lead negotiations for key contracts and agreements, ensuring terms align with company objectives and promote mutual growth.
• Collaborate cross‑functionally with logistics, marketing, and commercial teams to ensure operational excellence and continuous improvement of best‑in‑class ways of working.
• Participate in overall business development and growth initiatives across the Europe Central team.

Qualifications

• Several years of experience managing major accounts in the German Grocery, Drug trade landscape.
• Demonstrated success in driving sales and profitability and a proven growth mindset when leading and developing teams.
• Expertise in combining market trends, sales performance and customer data to derive customer and channel strategies.
• Strong track record of negotiating favourable terms and maintaining productive relationships with key partners.
• Ability to work cross‑functionally and effectively communicate strategies, goals and performance updates to internal and external stakeholders.
• Business‑level proficiency in German and English.

Benefits

• Family Care Leave – enhanced paid leave options for important life events.
• Life and disability insurance for all colleagues.
• Well‑being resources and programs to support physical and mental health.
• Colleague discount – generous discount from day one.
• Bonus scheme – rewards when business targets are met.
• Hybrid work policy – average of three days per week in office.

Equal Employment Opportunity

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply. The organization is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions that involve high engagement with children are required to complete Child Safeguarding Background Screening.