Senior Key Account Manager QSR

Job Description

Purpose of the Role

Drive sustainable, profitable growth within key QSR accounts, with a primary focus on Germany, by serving as a strategic partner to customers and internal teams. The role combines commercial ownership, cross‑functional leadership, and customer‑centric innovation, translating market and consumer insights into business opportunities aligned with Griffith Foods’ capabilities and strategy.

Key Roles & Responsibilities

Manage the Griffith Foods‑customer relationship, including:

• Build partnerships with key stakeholders across the customer organization
• Negotiate prices and contracts in line with agreed margin expectations
• Optimize margins proactively through value engineering and product mix management
• Prepare forecasts and budgets
• Manage internal stakeholder relationships to support delivery of commercial objectives
• Coordinate technical and commercial activities across the account
• Organize customer presentations
• Manage the development pipeline
• Monitor market and competitive developments and share insights with the business
• Own and execute multi‑year strategic account plans
• Resolve supply and quality issues in partnership with relevant internal teams

Education & Experience

• Bachelor’s degree in Business, Food Science, Marketing, or a related field is required.
• A master’s degree, such as an MBA or a degree in Food Science, is preferred.
• Equivalent combinations of education and relevant experience in the food or QSR industry will be considered.
• At least 5 years of B2B sales experience within the QSR industry in Europe, with a proven track record of delivering sustainable growth in complex, multi‑stakeholder customer environments.
• Experience working with QSR customers, food applications, or ingredient solutions is strongly preferred.