Senior Key Account Manager - Utility (all genders)

As Enterprise Account Manager in the Netherlands, you own strategic relationships with enterprise utility clients and lead product rollout and account expansion in collaboration with the Strategic Account Director and Solution Engineers. You leverage data-driven health signals to prevent churn and identify expansion paths within regulatory frameworks. You drive scalable, best-practice deployments and report on net expansion rate, revenue, and customer health. This is your chance to influence digital transformation in the European utility sector with a cutting-edge EMS platform.

• Flexible & mobile working
• 30 vacation days
• Urban Sports Club / E-Gym Wellpass allowance
• Personal development budget (1500 EUR annually)
• Relocation support
• JobRad and pension contribution

• Strategic relationship management with C-suite and directors to align long-term goals and expand strategic partnerships
• Proactive customer health management using data-driven metrics to identify and mitigate churn risks
• Own account expansion across retrofits, flex optimization, and time-of-use campaigns within existing accounts
• Ensure operational excellence and scalable rollout by leveraging gridX capabilities and best practices

• Extensive enterprise utility experience in senior client-facing roles
• Ability to influence and engage senior stakeholders at management and C-suite levels
• Strong storytelling and ROI-focused communication for executive buyers
• Experience with long-term framework agreements and account governance
• Cross-functional collaboration with technical, commercial, strategy, and product teams
• Data-driven, proactive mindset for lifecycle planning and account stability
• Willingness to travel roughly once per month to the Netherlands
• English fluency; Dutch and/or German is a strong plus

• Executive-level influencing
• Strategic communication
• Cross-functional teamwork
• Data-driven health metrics tracking
• Executive-facing stakeholder communication
• Industry knowledge of European utility sector and regulatory frameworks