Senior Manager, CIBMTR & Clinical Services, Advanced Practice Provider

Responsibilities

• Serve as an advanced practice clinical resource across CIBMTR & Clinical Services and partner teams, providing consultation, guidance, and clinical decision support on donor and transplant‑related topics.
• Translate CIBMTR/NMDP evidence and research findings into operational guidance (e.g., clinical job aids, protocols, scripts, and training) for internal teams and external partners (transplant centers, collection centers, apheresis centers).
• Provide clinical leadership for PBSC protocol/IND‑related activities and other donor mobilization initiatives (e.g., plerixafor, biosimilars, alternative mobilizing agents), including clinical review, issue escalation, and coordination with operational and medical stakeholders.
• Lead and/or support development, implementation, and continuous improvement of clinical processes and governance, including collaboration with WMDA and other professional organizations where appropriate.
• Lead and participate in post‑transplant genetic findings intake, review, donor notification decision support, and associated data tracking; translate clinically significant findings into donor and/or recipient management recommendations in partnership with medical leadership and genetic counseling resources.
• Develop and deliver education and training for donor‑facing and partner‑facing teams (including clinical operations partners) on key clinical topics (e.g., donor suitability trends, mobilization, adverse events, and emerging donor care considerations).
• Partner with NMDP Clinical Operations and frontline teams to align clinical guidance with day‑to‑day workflows, ensuring consistent implementation across donor and patient‑facing programs.
• Collaborate with NMDP Clinical Operations to identify emerging clinical issues and operational pain points; support triage, escalation, and rapid resolution using evidence‑based recommendations.
• Co‑develop, update, and operationalize clinical tools with NMDP Clinical Operations (e.g., SOPs, scripts, job aids, and escalation pathways) to support reliable, compliant practice and clear staff messaging.
• Maintain ongoing feedback loops with NMDP Clinical Operations to evaluate adoption and impact of clinical guidance (e.g., quality metrics, case reviews, and partner feedback) and drive continuous improvement and communication of updates.
• Contribute to development and maintenance of clinical SOPs, protocols, tools, and job aids; ensure alignment with applicable regulatory, privacy, and quality requirements.
• Represent Clinical Services in cross‑functional projects and strategic initiatives, serving as a subject‑matter expert for donor and transplant‑related clinical considerations.
• Respond to clinical and research requests for information; monitor emerging literature and guidance to inform internal recommendations and educational content.
• Other duties as assigned.

Requirements

• Master’s degree in Nursing or Physician Assistant Studies required; Doctor of Nursing Practice (DNP) preferred.
• Current APRN/NP or PA licensure (or eligibility to practice as an NP or PA as required for the role).
• 2-4 years of leadership experience.
• 5+ years clinical experience in hematology/oncology, transplantation, cellular therapy, donor care, or closely related specialty.
• Demonstrated experience leading or coordinating complex cross‑functional initiatives (e.g., protocol implementation, process development, training).
• Hematology/oncology, stem cell transplantation, cellular therapy, and/or donor care principles relevant to NMDP operations and partner needs.
• Evidence‑based practice, quality improvement, and translation of research into clinical/operational practice.
• Regulatory, privacy, and quality considerations applicable to donor and clinical operations (e.g., HIPAA and organizational quality systems).
• Clinical documentation and technical writing (e.g., SOPs, protocols, training materials, and stakeholder communications).

Core Competencies

Demonstrates advanced clinical expertise in hematology/oncology and transplantation, with a focus on evidence‑based practice and regulatory compliance. Capable of leading cross‑functional initiatives and developing educational resources for clinical operations and donor care.