Senior Manager, Digital Product – Care Delivery Experience

• Maximize appointment completions via intelligent cancellation prevention strategies
• Communicate complex concepts to influence peers and stakeholders
• Proactively identify user or business needs and recommend innovative solutions
• Deliver incremental user value by having a cross‑functional view of the problem
• Develop a clear vision and roadmap with value definitions and measurable output

Requirements

• Bachelor's degree in business or quantitative field, or an equivalent combination of formal education and experience
• 7+ years of professional experience including 5 years of product experience
• Strong track record of driving measurable business outcomes
• Experience in applying AI and automation to improve real-world workflows and patient experiences
• A strong track record of delivering products and ensuring customer success
• Excellent written and verbal communication skills