Senior Operations Manager (m/f/d)

Your Tasks:

• Logistics & Fulfillment experience – experience and practical understanding of inbound, warehouse, picking, packing and outbound operations.
• People Management – experience in leading operational teams through Team Leaders / Supervisors.
• Shopfloor Management – comfortable being close to daily operations, supporting the team and solving operational issues.
• KPI & Productivity Management – understanding of productivity, quality, backlog, output and service levels.
• Workforce & Capacity Planning – ability to adjust staffing and resources to changing volumes and priorities.
• Cost & P&L Awareness – basic understanding of labor costs, overtime, budget and their impact on operational results.
• Continuous Improvement / 5S – practical approach to workplace organization, process improvement and operational efficiency.
• Problem Solving – ability to identify issues, find practical solutions and follow up on actions.
• Leadership & Communication – good communication skills, team-oriented leadership and ability to cooperate with other departments.
• Operational Systems – good working knowledge of Excel and preferably experience with WMS or similar systems.
• Lead productivity and margin improvement programs.
• Manages, mentors and motivates employees.
• Ensuring performance and quality according to customer requirements.
• On-site contact for customer.
• Responsible for all expense and financial performance related activity for the area of responsibility.
• Perform functions (such as Health & Safety) on site.
• Resources planning and personnel responsibility plus development of flexible workforce.
• Reporting to the Branch Manager.
• Live the CTDI values with optimism and create a positive environment.

Your Qualifications:

• Experience and competences in operations and business processes
• Technical knowledge and technical affinity
• Leadership and management skills
• Entrepreneurial way of thinking and acting
• Proactive, hands-on problem solving ability
• Organizational and analytical skills
• Fluent (oral and written) language skills in English and German (B2).

We offer:

• Fair and attractive fixed salary
• Very good development opportunities
• Challenging and varied tasks in a constantly growing, international company
• A positive working atmosphere characterized by competence, responsibility and innovation
• Employer-funded pension
• regular team events and a family party
• good transport links and free parking
• Jobbike
• fresh fruit daily
• and much more