Senior Payments Manager

Requirements

• Bachelor’s or Master’s degree in Business Administration, Engineering, Finance, Economics, or a related field
• 5+ years of experience in payments, operations, business analysis, or project management, ideally within fintech, banking, or a fast-paced technology environment
• Deep understanding of European payment infrastructures and schemes
• Strong hands‑on experience with SQL and data analytics tools (e.g., Looker)
• Proven track record in process optimization, project delivery, and stakeholder management
• Structured, solution‑oriented approach to incident management and process improvement
• If you’re excited about this role but don’t meet every requirement, we still encourage you to apply

What the job involves

• The Payments team at Raisin Bank ensures the secure, compliant, and efficient execution of all money movements across Europe
• As part of a fully licensed bank, the team manages the end‑to‑end payment lifecycle, from customer transactions to partner settlements, supporting Raisin’s retail platform and B2B Banking‑as‑a‑Service offerings
• By combining experienced payments experts with ambitious professionals, the team drives operational excellence while working closely with Product and Engineering to automate and continuously improve payment processes
• Lead and own payment‑related projects independently, including discovery, implementation, and coordination with Product and Engineering teams
• Work hands on with core payment systems and schemes, including TARGET, SWIFT, SEPA, and SEPA Instant
• Develop test concepts and execute user acceptance testing (UAT) for payment‑related changes and initiatives
• Monitor, investigate payment incidents, ensuring timely root‑cause analysis and remediation
• Conduct technical and regulatory research and monitoring on e.g., SWIFT, Bundesbank, EPC and communicate relevant changes and impacts to internal stakeholders
• Represent the scope of Payment Operations in internal and external working groups, technical showcases, and annual industry tests (e.g., Bundesbank, SWIFT)
• Act as a subject‑matter expert for special services (e.g., SWIFT or Bundesbank), including maintaining and owning Payments‑related Confluence documentation
• Drive continuous process optimization and automation (e.g., reporting, ticket creation) to improve operational efficiency and scalability