Senior Pre-Sales Engineer (m/f/x)

You’re the person we bring in when a customer’s logistics setup doesn’t fit our standard playbook. You dive into processes, TMS and logistic environments most teams can’t touch and build out an approach. You’ll work across Sales, Product and lean on automation wherever it saves you time.

• Mission: We’re revolutionizing road freight communication, digitalizing one of the world’s largest industries by leveraging the world’s most favorite apps: WhatsApp, iMessages, Android Messages, Telegram and Viber.
• Proof: 70+ paying customers incl. Dachser, Hellmann, Coca-Cola EP. Backed by 20VC and Supply Chain Ventures.
• Market: €500bn road freight, low software penetration → SaaS and AI leverage potential.
• Pace: High-paced environment with strong application of AI toolset.

Tasks

• Analyze complex customer logistics processes and define ZeKju's optimal solution and implementation strategy.
• Translate customer requirements into scalable product and integration concepts in close collaboration with Product and Engineering.
• Specify product enhancements for non-standard customer requirements and take ownership of selected product areas.
• Leverage AI and automation to accelerate analysis, documentation, solution design and implementation planning.

Requirements

• Several years in process management, IT consulting, product ownership, or similar ideally in supply chain/logistics.
• Strong analytical skills - top-down thinker, doesn’t miss details or drown in them.
• Good understanding of technical setups (REST API, SFTP, EDI etc.). Familiarity with logistic processes and/or systems are a plus.
• Comfortable running multi-stakeholder projects across customers, vendors and internal teams.
• German and English strong/ fluent. Other languages are considered a plus.
• Bonus: warehouse/yard process knowledge, MINT/WIING education, background from a fast-growth tech company.
• Competitive salary + VSOPs.
• Opportunity with real ownership of ZeKju’s hardest customer situations from day one.
• Clear path into leading ZeKju’s Sales Engineering function.
• Hybrid setup with on-site presence in our Munich office.
• Stay fit and healthy with a sponsored EGYM Wellpass subscription.
• Work directly with the founders and across Sales, Product, Tech and Customer Success