Senior Product Designer - eCommerce Multiple locations · Fully Remote

Senior Product Designer – eCommerce

Be part of a movement to change the way Europe pays

In today’s digital world, payments often still feel outdated: random delays and confusing rules make it harder than it should be to pay and get paid. The European Payments Initiative (EPI) is here to change all that, forever.

With Wero, our digital wallet, we make sending and receiving money simple, seamless and secure across France, Belgium and Germany, with more countries and omnichannel solutions coming soon. Supported by 16 major banks and the two largest European acquirers, EPI is building a new, proudly European payment system: easy, instant and transparent, all for the greater good.

What's in it for you

Tired of designing yet another mobile app or cosmetic UI refresh? At EPI, you’ll work on real product experiences that millions of Europeans will rely on to pay safely and effortlessly every day.

Working closely with Product, Engineering, Research, and Content Design in a collaborative, remote-first environment, you’ll ensure our solutions are secure, accessible, and empowering by design.

Our roadmap is clear: prototyping and specification run through 2026, pilot and testing follow in 2027, and then we move into integration within Wero and rollout. You’ll provide design continuity across these phases, ensuring consistency, clarity, and usability as the identity ecosystem scales.

About the team

You will be embedded in the eCommerce domain, working within a cross‑functional product team alongside Product and Engineering. At the same time, you will be part of a wider Design organisation of around 14 people, including Product Design, Research, Content, and Design Operations.

While Product Designers are embedded within specific domains, disciplines such as Research, Content, and Operations work transversally across teams. This gives you both domain ownership and access to shared expertise, enabling strong collaboration across the organisation.

You will collaborate in a matrix setup across Europe, contributing to identity initiatives that span multiple teams and markets. As the ecom roadmap progresses and we test & iteration and roll‑out into further markets, you will provide design continuity and ensure experience quality across phases.

Your impact

• Design and deliver world‑class eCommerce payment experiences – from early concepts to polished, high‑fidelity UI – creating intuitive, trusted and seamless flows for shoppers and merchants across web and mobile.

• Co‑own the end‑to‑end eCommerce journey with another Product Designer, acting as a central design point of contact and partnering closely with Product, UX and Engineering to ensure solutions are fast, reliable, dynamic and empowering.

• Translate complex and regulatory requirements (e.g. fintech/banking rules, GDPR, security constraints) into clear, intuitive UX/UI solutions that work in real‑world merchant environments.

• Champion accessibility, inclusivity and craft – raising the bar for AA‑level accessibility, design quality, documentation and collaboration across your product area.

Technology stack

You don’t need to know everything from day one, but you should be comfortable working with:

Primary tools :

• Figma (your main design, prototyping and collaboration tool)
• Jira & Confluence (backlog, specs, documentation)

Secondary / collaboration tools :

• Slack, Miro, Microsoft 365 and other typical product‑team tools

To succeed, you should meet at least 70% of these requirements

Role‑specific must‑haves

• 6+ years of experience as a Product Designer (or similar) working on digital products in product‑led environments (web and/or mobile).
• Proven experience designing end‑to‑end user journeys and flows for complex products , ideally in eCommerce checkout or payments .
• Strong interaction and UI design craft , with a portfolio showing UI‑heavy, complex digital products where you owned the end‑to‑end experience.
• Advanced proficiency in Figma , including components, design systems and prototyping.
• Hands‑on experience designing to at least WCAG AA accessibility standards (e.g. colour contrast, keyboard navigation, screen reader support, focus states, error handling).

Role‑specific nice‑to‑haves

• Experience in payments, financial services, fintech or other regulated digital products .
• Experience working across multi‑platform ecosystems (e.g. mobile app + web + partner or back‑office flows) with a coherent visual and interaction language.
• Exposure to qualitative and quantitative research (e.g. discovery interviews, usability testing, analytics) and using insights to refine designs.

Company & culture fit

• You communicate clearly and can explain design decisions to both technical and non‑technical stakeholders, including senior leaders and external partners.
• You thrive in a remote‑first, multicultural environment , collaborating with distributed teams, navigating ambiguity and taking ownership instead of waiting for instructions.

Equal employment opportunities

EPI offers the same job opportunities to all, without distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. EPI promotes the development of an inclusive work environment that mirrors the diversity of the clients our product is serving.

Locations: Remote‑First in Belgium, Remote‑First in France, Remote‑First in Germany, Remote‑First in Netherlands, Remote‑First in Spain.