Senior Product Designer – Global Commercial Services Technology

Stellenbeschreibung:

Create user-centered experiences and interfaces for products and solutions, improving end-to-end user journeys
Develop overall design and specifications for creating and enhancing user interfaces for company products
Create storyboards, wireframes, prototypes, information architecture diagrams, and user journey maps for demonstrations and user testing
Produce high-fidelity designs for implementation by development teams
Analyze user research, business insights, and other data to continuously improve customer experiences
Review proposed product changes or enhancements for compliance and alignment with desired user experience standards and suggest improvements
Create and maintain UI/UX resources such as content templates, samples, and guidelines
Identify appropriate artifacts based on project needs and timelines and deliver wireframes, prototypes, and high-fidelity specifications
Develop user understanding and empathy through user-centered methodologies, external analysis, research, and data
Present design decisions to peers, partners, and design leadership
Improve design processes and workflows; contribute to design systems and UX patterns
Collaborate with product managers, engineers, design leads, and cross-functional partners to define requirements and deliver projects
Exchange ideas and skills with other designers and provide mentorship
Mentor junior designers and peers
Leverage design tools to deliver artifacts efficiently and drive cross-functional collaboration

Requirements

At least 3 years of hands-on experience in or with a product design organization
Expert knowledge of Figma
Deep understanding of user-centered design methodologies, research and processes
Ability to share solutions and strategy to problem-solving initiatives in an engaging way
Proactive and energetic communication with attention to detail
Accessibility Design
Customer Journey Mapping
Design Thinking
Product Strategy
Prototyping
Requirements Gathering
Wireframing
Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship

Core Competencies

Demonstrates expertise in user-centered design methodologies and tools, with a strong focus on creating high-fidelity prototypes, wireframes, and user journey maps. Proven ability to collaborate with cross-functional teams and mentor junior designers while improving design processes and workflows.