Senior Product Designer / シニアプロダクトデザイナー

About PayPay

PayPay is a FinTech company that has grown to over 70M (as of July 2025) users since its launch in 2018. Our team is hugely diverse with members from over 50 different countries.

OUR VISION IS UNLIMITED_

We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realize a vision that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined.

Job Description

You will be joined to the Product Design Team at PayPay Bank. PayPay Bank’s services go beyond simply managing assets and savings; they are designed to support users at key moments in their lives, such as when making major purchases or managing retirement savings. Product designers deliver an optimal user experience at these crucial touchpoints in users’ lives, helping to improve their day-to-day lives.

※ After joining the company, you are expected to be seconded to PayPay Bank as a member of the above project.

Background of Recruitment

With rapid business growth, the number of employees is also expanding rapidly, and strengthening the organizational structure for business growth is an urgent task.

Job Responsibilities

You will join the project to work alongside Product Managers, engineers and senior product designer to develop new features and improve existing ones, prioritizing the user experience above all else. This role offers various opportunities to take on challenges in delivering a brand-new banking experience to users.

• Comprehensive UX/UI Design: End-to-end design for the PayPay Bank consumer app, mini-apps within the PayPay app, web services, LINE mini-apps, and PayPay Bank corporate apps/web services
• UX Strategy & Concept: Design high-level UX strategies based on project goals, and create design concepts using frameworks such as user personas and customer journey maps
• Holistic Decision-Making: Communicate closely with Product Managers, Engineers, and stakeholders to make strategic decisions based on a holistic view of the overall UX across PayPay Bank
• Research & Optimization: Conduct quantitative and qualitative user research, and propose improvements based on data from numerical analysis tools
• Leadership & Quality Control: Mentor junior designers, oversee the team's deliverables for quality assurance, maintain the design system, and foster a productive working environment

Required Experience/Skills

• 6+ years of professional experience in UX/UI design for mobile applications (iOS/Android) and mobile web.
• Practical proficiency in UX/UI design using Figma and Adobe tools.
• Proven track record in product releases, effectiveness measurement (analytics), and iterative improvement.
• Business conversation level in Japanese.

Desired Experience/Skills

• Practical experience applying HCD (Human-Centered Design) or Design Thinking methodologies.
• Experience facilitating design workshops.
• Experience conducting user research using both qualitative and quantitative methods.
• Experience operating in-house services.
• Experience leading projects from requirements definition through prototyping to final visual design.
• Experience building and maintaining design systems.
• Conversational level in both Japanese and English.

Desired Candidate Profile

• Adaptable: You are flexible and enjoy taking on new challenges.
• Proactive: You can identify issues independently and have the drive to propose and implement solutions.
• Business-Minded: You can map out optimal design strategies with a user-centric mindset while remaining committed to business goals.
• Collaborative: You value teamwork and can communicate smoothly with colleagues across different functions.
• Leadership: You possess the leadership skills necessary to involve those around you and guide projects to a successful conclusion.

Working Conditions

Employment Status

• Full Time

Office Location

• Hybrid Workstyle (flexible working style including Remote and office)
• You will be expected to work both in the office and remotely, in alignment with organizational guidelines and team objectives.

Work Hours

• Super Flex Time (No Core Time)
• In principle, 9:00am-5:45pm + 1h break (actual working hours: 7h45m + 1h break)

Holidays

• Every Sat/Sun/National holidays (In Japan)/New Year's break/Company-designated Special days

Paid leave

• Annual leave (up to 14 days in the first year, granted proportionally according to the month of employment. Can be used from the date of hire)
• Personal leave (5 days each year, granted proportionally according to the month of employment) PayPay's own special paid leave system may be used to attend illnesses, injuries, hospital visits, etc.

Salary

• Annual salary paid in 12 installments (monthly)
• Based on skills, experience, and abilities
• Reviewed once a year
• Late overtime allowance

Benefits

• Social Insurance (health insurance, employee pension, employment insurance and compensation insurance)
• 401K
• Translation/Interpretation support
• VISA sponsor + Relocation support