Senior Product Management Analyst, Benefit Protection

• Coordinate utilization management, case management, and claims-related activities supporting gene therapy programs


• Partner with enterprise teams to onboard new clients and implement client-specific workflows and requirements


• Manage designated projects, timelines, deliverables, and stakeholder communications


• Document and maintain workflows, operating procedures, and program materials


• Collaborate with leaders across departments to support enhancements, implementations, and operational improvements


• Develop and deliver training materials for teams supporting the program


• Build client-facing skills and support customer activities under the guidance of product leadership


• Contribute to continuous improvement initiatives that enhance program effectiveness and customer outcomes

Requirements

• Bachelor's degree or equivalent work experience


• Minimum 4 years of relevant professional experience


• High level of motivation, independence, organization, and attention to detail


• Strong problem-solving and analytical skills


• Working understanding of utilization management processes


• Proficiency with Microsoft Word, Excel, and PowerPoint


• Ability to manage competing priorities and collaborate across multiple teams


• Understanding of medical or pharmacy claims processing


• Experience supporting healthcare programs, product operations, or implementations


• Experience working with cross-functional healthcare teams and client onboarding activities


• If working at home occasionally or permanently, internet service must be obtained through a cable broadband or fiber optic provider with speeds of at least 10Mbps download/5Mbps upload

Core Competencies

Demonstrates expertise in utilization management processes and project management within healthcare programs, with a strong focus on client onboarding and operational improvements. Proficient in developing training materials and collaborating with cross-functional teams to enhance program effectiveness.

Highest-signal resume keywords

• Utilization Management Processes


• Project Management


• Client Onboarding


• Healthcare Programs Support


• Analytical Skills

ATS Optimization Keywords

Hard Skills

• Project Management


• Utilization Management


• Claims Processing


• Training Development


• Workflow Documentation

Soft Skills

• Problem-Solving


• Attention to Detail


• Organization


• Independence


• Collaboration

Industry Keywords

• Gene Therapy Programs


• Healthcare Programs


• Cross-Functional Teams


• Continuous Improvement


• Client-Specific Workflows

Tools & Technologies

• Microsoft Word


• Microsoft Excel


• Microsoft PowerPoint