Senior Product Manager - Customer List

At Text, we’re building a new category around customer communication, powered by real‑time data.

Senior Product Manager - Customer List

You’ll join a product area focused on turning behavioural signals into actions that drive conversion, revenue, and growth — not another CRM, but a system that helps businesses act in real time.

We have a clear direction. Now we need someone who can turn it into fast learning, sharp decisions, and continuous progress in a high‑ambiguity, high‑ownership environment. This is a builder role — you’ll define how the product works end‑to‑end, turning real‑time signals into measurable outcomes.

What you’ll do

• Own a product area end‑to‑end – from identifying the right problems to delivering measurable outcomes (e.g., conversion, revenue)
• Turn direction into fast learning – define hypotheses, run experiments, and iterate quickly
• Make high‑quality decisions in ambiguity and move forward without perfect data
• Work closely with engineering and design to build simple, effective solutions
• Move fast and stay focused – prioritise what matters most and continuously learn what works
• Collaborate across teams to build a cohesive product experience, not isolated features

You’re a Strong Match If You

• Have experience building products in early‑stage or zero‑to‑one environments
• Think in outcomes – you care about real impact, not just shipping features
• Bring high ownership – you take responsibility for outcomes, not just tasks
• Navigate ambiguity confidently – making decisions and helping strong teams move faster on what matters most
• Have strong product judgment – you know what matters, what to skip, and how to keep things simple
• Care deeply about customer behaviour and decision‑making
• Think in systems – connecting data, product, and experience across teams

Hard Skills & Experience

• Experience running product discovery and rapid experimentation cycles
• Strong data fluency – comfortable using product analytics (e.g., Amplitude) to inform decisions and measure impact
• Background in activation, growth, or behaviour‑driven products
• Experience working in cross‑functional product teams

How We Work

We’re a hybrid team – remote when it makes sense, onsite when it matters most. Once per quarter, your whole team spends five working days together at our Wrocław office to focus on execution, unblock work, and drive key outcomes. Our office is open year‑round – drop by anytime.

Benefits

We don’t want you to worry about the basic benefits — like a Multisport card, private health care, or a home office equipment budget. What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built. With a hybrid work model, unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive. And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.