Senior Product Platform Manager, North Asia and SEAA

Your role @ CHANEL

As Platform Product Manager, you will shape and deliver the strategic vision of CHANEL’s composable architecture base platform, starting with a dedicated focus on the Client domain. You will ensure the platform meets evolving business needs across regions and domains by bridging technical capabilities with business outcomes; driving adoption, standardization, and continuous improvement of integration services.

This role is guided by the enterprise architecture strategy and plays a key part in translating it into actionable product roadmaps. As the platform matures, your leadership will help define a scalable product management model that may evolve into multiple domain-focused roles, enabling deeper specialization and broader impact across CHANEL’s integration landscape.

The impact you can create at CHANEL

• Enable Business Agility and Growth:
  By advancing CHANEL’s composable architecture base platform, you will help the organization respond thoughtfully and efficiently to evolving business needs, supporting both global consistency and local market relevance.
• Promote Standardization and Reusability:
  Your leadership will encourage the adoption of modular, reusable integration components, fostering a culture of continuous improvement and operational excellence across regions and domains.
• Facilitate Collaboration and Shared Success:
  Through close partnership with business, technology, and data teams, you will help break down silos and create an environment where collective expertise leads to innovative, client-focused solutions.
• Support Measurable and Sustainable Outcomes:
  Your work will contribute to CHANEL’s ability to deliver high-quality, reliable integration services that underpin strategic business objectives and enhance the client experience.

You are energized by…

• Shaping platform strategy that connects technical capabilities with meaningful business outcomes; especially in the Client domain where impact is visible and immediate.
• Creating clarity for cross-functional teams through shared product goals and strong communication.
• Navigating complexity across markets and domains with a clear focus on user and business value.
• Building long‑term, reusable solutions that scale and evolve with the organization.
• Driving transformation through product thinking, collaboration, and continuous improvement.

What you can bring to the team…

• Product leadership with a proven ability to align platform vision with business outcomes.
• A product mindset rooted in curiosity, empathy, and a drive to create meaningful impact.
• The ability to listen deeply, understand diverse perspectives, and foster a sense of belonging within the team.
• Experience translating complex needs into clear, actionable product strategies that inspire and unite others.
• A collaborative spirit; valuing open communication, trust, and shared success above individual achievement.
• Resilience and adaptability, embracing change as an opportunity for growth for yourself and those around you.
• Understanding of integration principles, patterns and how they enable business outcomes across complex, multi-system environments.
• Ability to articulate the value of modular design, capability-based integration, and interoperability, ensuring product decisions align with these principles.
• Familiarity with API lifecycle management and integration patterns, enabling informed decisions on governance and developer experience.
• Awareness of design standards and governance models to ensure consistency and quality in platform evolution.
• Understanding of cloud-native integration approaches and security considerations, including compliance and data protection.
• Working knowledge of Microsoft Azure Integration Services, including Logic Apps, Azure API Management, Service Bus, and Event Grid, enabling informed product decisions and credible technical conversations with engineering teams.
• Familiarity with Azure iPaaS capabilities such as serverless integration patterns, hybrid connectivity, and enterprise‑grade observability tooling, with the ability to assess trade‑offs and guide platform design choices.
• Ability to operate in agile environments, championing iterative delivery and continuous improvement while maintaining a user‑centric approach.
• Strong interpersonal skills to translate technical concepts into business language and foster alignment across diverse teams.
• Experience working collaboratively with global, cross‑regional teams, navigating cultural nuances, time zones, and diverse stakeholder landscapes to drive alignment and deliver shared outcomes.

What you will learn / What CHANEL can offer you…

• The opportunity to shape regional integration strategy and platforms, making a lasting impact on CHANEL’s digital future.
• A collaborative culture that values integrity, humility, and open‑mindedness, where your ideas and contributions are truly welcomed.
• Growth through cross‑functional engagement and architectural leadership, empowering you to expand your skills and influence.
• A front‑row seat at the forefront of digital transformation and enterprise modernization, where innovation and creativity are celebrated.

How Success is Measured…

• Clear, stakeholder‑aligned roadmaps that guide the evolution of the platform and its outcomes.
• Defining and managing a compelling vision for each composable capability, ensuring every outcome delivers business value.
• Fostering a culture of innovation, encouraging new ideas and continuous improvement in platform features and processes.
• Delivering reliable, resilient, and secure integration services that earn the trust of users and stakeholders.
• Demonstrating measurable progress through stakeholder satisfaction, platform adoption, and the tangible impact of composable solutions.

At Chanel, we are you focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.