Senior Professional Liability Claims Representative

Responsibilities

• Manage an active desk of litigated and non-litigated claims of varying complexity under miscellaneous professional liability coverages.
• Recognize exposures and ensure reserves are adequate and timely.
• Evaluate coverage issues and identify risk transfer opportunities.
• Manage litigation by proper expert selection, planning, budgeting and partnership with defense counsel.
• Demonstrate strong negotiation skills.
• Communicate effectively both internally and externally.
• Proactively manage claim resolution, including formation and implementation of resolution strategy, settlement valuation and obtaining settlement authority.
• Actively participate in mediations as needed, within the limit of settlement authority.
• Manage allocated loss adjustment expense through strategic handling and bill review/payment processing in coordination with the billing unit.
• Adequately document claim files in accordance with established guidelines.
• Maintain adjuster licenses, as required.
• This position may require occasional travel to attend mediations, trainings, trials and/or other related meetings.

Requirements

• BA/BS degree required
• Active home state adjuster license required
• AIC, SCLA, CPCU or other industry designation a plus
• Juris Doctorate preferred
• 3+ years of experience handling professional liability claims preferred
• Prior experience handling litigated claims
• Ability to work in a fast paced environment
• Strong analytical, organizational and time management skills
• Excellent written and verbal communication skills
• Ability to work independently and meet assigned deadlines
• Promptly respond to inquiries with a sense of urgency
• Ability to work in a collaborative and cooperative virtual office environment
• Ability to multi-task and effectively prioritize tasks with frequent interruptions
• Ability to follow instructions and established procedures
• Proficiency with MS Word, Excel and internet applications
• Highly attentive to details
• Able to work under pressure and execute good judgment in sensitive situations
• Strong interpersonal skills