Senior Program Manager – Victim Witness Services

Responsibilities

• Develop and maintain a catalog of services and contacts by collaborating with local, state, federal, and private agencies.
• Provide research and liaison function for sourcing federal, state, tribal, local, and social service authorities and community‑based entities regarding victim witness services.
• Continuously conduct agency needs assessments and analyze results to create and implement effective outreach strategies.
• Establish and conduct annual/bi‑annual training in conjunction with SOIB/VMS training approved through the USMS Training Academy.
• Compile information resources for USMS personnel, including social service and community points of contact.
• Analyze victim‑oriented activities for common problems.
• Develop methodologies for addressing problems and provide technical assistance and training to SOIB management.
• Represent USMS at committees, national conferences, and seminars.
• Maintain knowledge and technical expertise for victim witness assistance issues.
• Assist USMS personnel with preparing written responses to congressional inquiries, executive branch agencies, and the public.

Requirements

• Bachelor's Degree in Criminal Justice, Psychology, Social Work, or Sociology.
• Nine years of specialized experience in the duties described above.
• Knowledge of procedures relating to law enforcement agencies and activity, the handling of victims of crime, and the interface of public and private agencies.
• Knowledge of applicable statutes, policies, and procedures for federal victim assistance and the Attorney General's Guidelines on Victim and Witness Assistance.
• Ability to assess compliance with statutes, guidelines, or programs.
• Knowledge of community resources and agencies that serve victims of various types of crime.
• Excellent knowledge of Microsoft Office Suite products.