Senior QA Lead

Stellenbeschreibung:

Senior QA Lead

Senior QA Lead Hybrid – Attached to our Solihull, London or Hook office Full Time, Permanent Band 3 / £60,000

£75,000 (dependent on experience)

Here at Serco, we’re looking for a Senior QA Lead to join our Quality Engineering Practice and help shape how we build, test and deliver high-quality digital products and services.

This is a senior technical role combining hands‑on Quality Engineering and test automation with technical leadership, coaching and people management. You’ll act as the quality champion across one or more portfolios, products or strategic contracts, working closely with Product Managers, Architects, Engineering Leads and Delivery Managers to make quality an integral part of the delivery lifecycle.

You’ll have the opportunity to design and build automation solutions yourself, while also setting engineering standards, introducing modern quality practices and developing the capability of other QA professionals.

As part of this you’ll:

Lead Quality Engineering across assigned products, portfolios or strategic contracts, defining quality strategies, standards, quality gates and risk‑based testing approaches.
Act as the quality champion within multidisciplinary Agile and DevOps teams, embedding shift‑left and continuous testing throughout the software development lifecycle.
Embed automated quality checks into CI/CD pipelines and support performance, non‑functional and test data management approaches using appropriate tools and technologies.
Partner with customers, Product, Engineering, Architecture and Delivery teams to manage testing requirements, quality risks, metrics and continuous improvement.
Lead and develop QA/QE professionals through line management, coaching and technical mentoring, while supporting strategic bids and customer engagements where required.

What you’ll need to do the role:

Significant experience in Quality Engineering, QA or Software Testing, operating at a senior or lead level within complex technology environments.
Experience across API, integration, regression, performance and non‑functional testing, with a strong understanding of CI/CD and DevOps practices.
Good knowledge of cloud technologies such as Azure and/or AWS, alongside an understanding of automated testing within cloud environments.
Strong understanding of Agile delivery, risk‑based testing and the software development lifecycle, with the ability to establish effective quality strategies and standards.
Excellent stakeholder management, communication and leadership skills, with experience coaching, mentoring and line managing QA/QE professionals.
UK SC clearance or willingness to obtain clearance may be required for this role.

Why Serco:

You’ll be joining a growing Quality Engineering Practice where you can make a real impact on how technology is delivered across Serco. This is an opportunity to combine your technical expertise with leadership, helping to shape engineering standards, develop people and embed a modern approach to quality across complex products and services. You’ll work alongside talented technology and delivery professionals, having the opportunity to contribute to strategically important programmes and customer engagements across Serco.

What we offer:

Company car
Private healthcare
Bonus scheme of 5% on target
Flexible working considered
Pension – 6%
Chance to contribute to innovation in the public services
A company passionate about diversity and inclusion
Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
A safe and supportive culture.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.