Senior Risk Management, Loss Control Consultant

Responsibilities

• Conduct insurance risk management surveys on a range of moderate to complex risks
• Execute risk management consultations at policyholders’ premises
• Develop risk management program recommendations based on observations
• Initiate, provide, and share resources with policyholders and agency customers on risk management topics and trends
• Provide quantitative/qualitative analysis with conclusions to drive customer service objectives
• Manage workload assignments to attain agency customer engagement activities
• Collaborate with underwriting and claims in new business acquisition and account retention
• Conduct training sessions for the policyholder and agency customers
• Serve as an advisor on risk management matters
• Participate in assigned workgroups supporting profitability and service delivery

Requirements

• Bachelor’s degree in risk management or a related field with advanced certification/designation (CSP, ARM, CRM, CIC, CPCU) preferred
• 5 or more years of experience in safety, risk management or related industry
• High acumen with business computer applications including MS Office products and other industry platforms
• Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers
• Well-developed conflict resolution skills
• Excellent organizational skills, including ability to multi-task and prioritize workload
• Excellent problem-solving, critical thinking, analytical, and decision-making skills
• Ability to work independently but collaboratively
• Excellent verbal and written communication skills

Hard Skills

• risk management
• quantitative analysis
• qualitative analysis
• customer service objectives
• conflict resolution
• problem-solving
• critical thinking
• analytical skills
• decision-making

Soft Skills

• relationship building
• organizational skills
• multi-tasking
• prioritization
• independent work
• collaboration
• verbal communication
• written communication

Certifications & Qualifications

• CSP
• ARM
• CRM
• CIC
• CPCU

Industry Keywords

• insurance
• risk management surveys
• policyholders
• training sessions
• business acquisition
• account retention
• profitability
• service delivery

Tools & Technologies

• MS Office
• industry platforms