Senior SAP Inhouse Consultant (m/f/d) – Sales & Service Processes

Senior SAP Inhouse Consultant (m/f/d) – Sales & Service Processes

• Full-time

Your Role

In this role, you will be a key part of the global IT organization and play a central role in shaping and advancing sales and service processes within SAP. You will contribute to the continuous development of the central SAP template and support its international roll‑out across group companies. The position combines strategic responsibility with hands‑on implementation and close collaboration with business and IT stakeholders worldwide.

Your Responsibilities

• Lead the configuration, customization, and integration of sales processes, starting in SAP C/4HANA and executed in SAP S/4HANA
• Manage and optimize ERP systems, ensuring seamless integration with customer service management tools and mobile applications
• Analyze, design, and continuously improve customer service and sales processes to increase efficiency and user satisfaction
• Define future‑oriented solution strategies based on the latest SAP technologies in the area of sales processes
• Coordinate and collaborate with external partners to maintain and enhance specialized customer service solutions
• Act as a bridge between business and IT by clarifying requirements and actively driving change initiatives
• Mentor and support junior team members, fostering collaboration, knowledge sharing, and professional growth
• Lead and manage IT projects with responsibility for scope, timeline, and successful delivery

Your Profile

• Bachelor’s degree in Information Technology, Computer Science, or a comparable field
• Extensive hands‑on experience with SAP S/4HANA and SAP CX solutions, especially in SD, PS, and customer service‑related modules
• Proven experience in ERP system management, optimization, and integration
• Strong background in business process analysis, process improvement, and project management
• Excellent communication and stakeholder management skills in an international environment
• Ability to work independently as well as collaboratively in cross‑functional, global teams
• Willingness to travel internationally as part of a global role

What Makes This Role Special

• A key role with high impact on global SAP sales and service processes
• Close collaboration with international business units and IT teams
• The opportunity to work with modern SAP technologies and shape future‑ready solutions
• A balance of strategic responsibility and hands‑on consulting work
• A collaborative environment that values knowledge sharing, trust, and long‑term development

The role is expected to be based out of our headquarter in Beckum with travel activity to other locations globally to be expected.