Senior ServiceNow Developer – FSM

Responsibilities

• Supports the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment
• Assist with the design, prototype, implement, test, and deploy business rules and technical solutions
• Develop custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies
• Document, maintain and update policies, procedures and controls for the platform operation and software development life cycle while promoting agile development
• Assist ServiceNow System Administrators with incident resolution, as needed
• Designs and develops new ServiceNow applications and services
• Assist ServiceNow Business Analyst in estimating release level of effort

Qualifications

• U.S. Citizenship. Must be able to obtain a Secret clearance. Must be able to obtain DHS Suitability
• Hands on experience with ServiceNow FSM and/or Service Bridge
• Knowledge of the principles, methods, and techniques used in ServiceNow development
• Enterprise and/or IT Service Management
• ServiceNow System Administration
• Experience with gathering requirements, database design schemas, and data modeling
• 8+ years of directly relevant experience
• Minimum 4+ Years\' experience with ServiceNow development
• Experience with process and solution integration, workflow design/configuration, and reporting
• Experience with Integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services)
• Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance related issues