Senior Solutions Architect (CEUR)

Requirements

• 8+ years of experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation
• Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows
• Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases
• Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams
• Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments
• Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers
• Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing
• Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields

What the job involves

• As a Senior Solutions Architect in GitLab's Central EMEA team, you'll be a trusted advisor to GitLab prospects and customers, helping them understand how GitLab's DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle
• You'll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy
• Reporing to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management
• You'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long‑term, trust‑based relationships that showcase GitLab's differentiated position in an AI‑driven DevSecOps landscape
• Lead technical discovery, demos, and validation to show how GitLab's AI‑powered DevSecOps platform meets customers' technical and business needs across the full lifecycle
• Drive the technical evaluation process as the directly responsible individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments
• Collaborate with Account Executives and regional sales teams across Central EMEA to shape and execute account strategies that support new customer acquisition and expansion
• Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates
• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment
• Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning
• Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners
• Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team