Senior Specialist for Loss Prevention & Quality Management (m/f/d)

Samsung SDS is the global IT and logistics arm of the Samsung Group, operating in over 40 countries. Through our smart logistics platform, Cello, we deliver innovative supply chain solutions to leading companies worldwide—optimizing everything from transport to warehouse operations.

SAMSUNG SDS Smart Logistics (part of the SAMSUNG Group) was founded in 2012 and is one of the fastest growing logistics service providers in the world. As an innovative company, we offer our customers optimized solutions and consulting in the field of supply chain management based on our in-house platform “Cello.” SAMSUNG SDS Smart Logistics operates in 40 countries worldwide and employs more than 4,500 logistics experts.

Role Summary

Development and implementation of loss preventive initiatives and execution of operational activities in order to avoid product losses (caused by criminal acts, theft or fraud) within Germany, based on Samsung SDS Europe standards and policies.

Key Responsibilities

• Administer procedures in a fair and consistent manner following highest quality standards.
• Identify security risk and vulnerabilities across the supply chain partners / logistic service providers
• Support supply chain incident investigations and tracking through field investigations.
• Analyze and identify incident trends and report them to management.
• Interpret and communicate the client’s corporate security and investigative policies.
• Collaborate closely with supply chain partners and logistic service providers to ensure corrective action plans are drafted and aligned with all relevant stakeholders.
• Track implementation of corrective action plans by supply chain partners and perform field validations to ensure the proper implementation of such plans
• Provide leadership in the continued implementation of the common security process and review the results with the client and the logistic service providers.
• Support and/or conduct security assessments incl. audits of supply chain partners and prospective suppliers.
• Engage with third-parties to assign security services to mitigate elevated risks within the local supply chain environment.
• Direct the activities of field operations personnel engaged in providing security services to ensure they are following all policies, procedures, and best practices.
• Monitor in-transit shipments, apply risk mitigation measures, and provide assurance that shipments have arrived intact at their intended destination.
• Establish and maintain liaison with governmental law enforcement and security agencies.
• Participate in local/regional security mutual aid organizations dealing with regional security issues related to TAPA, CTPAT and others.
• Facilitate the common implementation of best business practices in combination with continuous improvement programs.
• Willingness to travel
• Loss Prevention during Transport (B2B / D2C) and Warehousing
• Project lead and coordination of preventive actions among internal and external stakeholders
• Support internal and external project sponsors

Requirements

• Bachelor or Master degree in Law Enforcement, Logistics/Supply Chain, Quality Management
• Experience in logistics and logistics' related services
• Analytical and conceptual skills
• Work experience in multi-cultural environments and proficient
• Strong communication skills in English and German
• Job Experience min. 5 years
• German (fluent or native speaker) and English in speaking and writing (level B2)
• CPO, TAPA Certification preferred
• Knowledge of ISO 28000, ISO 31000, ISO 17712, ISO 27002
• Knowledge of governmental supply chain security programs (e.g. Regulated Agent)